Shipping & Delivery

Lounge Life uses a network of trusted furniture removalists to deliver furniture Australia wide. We can accommodate many types of delivery service depending on the service level, location and situation of your property, and type and quantity of furniture required.

Standard Delivery

Our standard delivery service does not include unpacking, assembly or removal of packaging materials. Delivery is to your door however our removalists may elect to bring the goods inside provided your room is easily accessible with no obstacles. Our logistics partner will contact you a few days before delivery to schedule a date. If the proposed schedule does not suit you we can obtain a quotation on your behalf for an external carrier to deliver your furniture at a precise date and time.

In Home Delivery

Our In Home delivery service includes unpacking, assembly and removal of packaging materials. This service must be organised in advance so that we can coordinate with the correct carrier and is not available in all areas. Our logistics partner will contact you a few days before delivery to schedule a date. If the proposed schedule does not suit you we can obtain a quotation on your behalf for an external carrier to deliver your furniture at a precise date and time.

Important Note

We use removalists not couriers. Our goods are heavy and bulky and require expert removalists to ensure that your goods arrived to you in showroom condition. This means that while we can ensure the quality of your goods upon receipt - delivery times and schedules offered by our removalists are not as flexible as those offered by a courier service. We appreciate your patience and flexibility in coordinating your delivery.

In order for goods to be dispatched from our warehouse, you must ensure:

  • Payment for the balance of goods and delivery charges have been made and funds have been cleared into our account at least one week prior to the delivery date;
  • Contact details given are correct and up to date;
  • There is adequate space for the delivery of goods and entry to the property is safe and easily accessible in relation to our Good Fit Guide;The recipient of goods, whether they are the purchaser or a nominated person the age of 18 years or over, has sufficient photo ID and is present at the time of delivery.

Please refer to our Terms & Condition and FAQs for more information.

Delivery Times

Too keep our prices as low as possible we store our goods in multiple warehouses across Australia. Part or all of your order may be despatched from one of our interstate warehouses. Please refer to the table below for indicative delivery times.

From SydneyFrom MelbourneFrom Brisbane
To Sydney1-5 Business Days--
To Melbourne5-10 Business Days1-5 Business Days-
To Brisbane5-10 Business Days-1-5 Business Days

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