Amazing service and product. John and the team were great to deal with. High quality and pricing excellent compared to other companies. Very accomodating with holding stock too in readiness for my new home. highly recommend.- 3rd July 2022
Customer service was excellent. I was attended to by Sonny who was friendly, helpful, and patient. He strived to help us find something that we were comfortable with, and was on hand to answer any questions that we had. Couldn't recommend more highly!- 28th June 2022
The guys at lounge life were amazing to deal with and had great service. They made the process very easy and stress free for us. We will definitely buy from them again and recommend Lounge Life to family and friends in the future.- 26th June 2022
Thank you for your speedy attention to details and warm reception in store, Brooke. I am comforted to know that any reduction to the advertised price of our items between order and delivery will be honoured. Gives peace of mind.- 19th May 2022
Fantastic personalised service from Brooke, John and James. I visited both Dandenong and Mt Waverley stores and on both occasions the staff were very friendly, helpful, professional and attentive. Can't wait for my new lounge suite to arrive. Thanks.- 15th May 2022
Tina and Benjamin were very accommodating and were able to help me find the right lounge for my home. I would highly recommend reaching out to Tina or visiting the store for all your lounge/home needs! Thank you Tina and Ben!!- 17th April 2022
A very supportive customer service we have received today at Lounge Life Auburn. Ms Shohratt showed us all available lounges and offered extra 5 % discount. It was very easy process from start to end buying our lounge at Lounge Life Auburn. Thank you- 16th April 2022
The service I received was fantastic. Matthew bead very helpful and explained everything clearly. His knowledge was first rate. I am looking forward to getting my sofas soon. I would highly recommend this store to anyone looking for lounge furniture.- 29th March 2022
Liam was most helpful knowledgeable patient and easy to talk too. Liam showed me all the options with the lounges and completed the sale very professionally. Would recommend this store to all my friends. Thank you for the great friendly service Liam.- 18th March 2022
John was fantastic, while extremely busy he was efficient, friendly and professional. My questions were answered quickly and he went out of his way to accommodate a quick process. Very friendly and easy to communicate with as well!👏- 12th February 2022
Excellent service from Salma in Sales. Lovely lady who really cares about her customers. Very knowledgeable about Lounge Life products and patiently answered all my questions about the various sofa models, leather types and colours. Definitely recommend.- 6th February 2022
The staff at Lounge Life are very knowledgeable, patient, friendly and courteous. They have a large range of comfortable lounges to suit almost any living space. We purchased our beautiful lounge from here and are extremely satisfied!- 23rd January 2022
I had the best experience when recently purchasing with Lounge Life Salisbury. Sales consultant Tina was extremely knowledgeable, helped me fit out a difficult space, and was not pushy like other sales people I have come across in the industry.- 10th January 2022
Rachit was extremely helpful and went out of his way to make sure we had the furniture we wanted. He even video called to show us the differences between colours and couches making the process so much easier, especially if you’re in a regional area.- 29th December 2021
We were looking for a new Sofa and went to lounge life dandenong. Brooke; helped us choosing perfect piece of furniture as per the design of our house. We are more than happy with our purchase and the help provided by Brooke. will be visiting again.- 26th December 2021
We’ve gone all the way from West of Melbourne to Mt Waverley Lounge life.. it was all worth it.. they have very good collection of quality lounges. John gave us an excellent customer service and made our buying experience very good overall!!- 24th November 2021
Just purchased our new lounge today and was super impressed with the service provided by Yasmin and Ben. Both so helpful, not at all pushy and seemed genuinely happy to be there and help. 100% would recommend and will definitely come back- 21st November 2021
Shopping for lounge number 2 today and was lucky to talk with Yasmin once more. Great service and extremely accommodating. I love love love my Boston modular sofa. It’s my pleasure to recommend your Salisbury store to everyone. Vicki M.- 31st October 2021
My partner and I have been struggling looking for a couch for our new house. Tina went above and beyond to help us into choosing a couch that was perfect for us. We will definitely be coming back in the future! Thank you so much Tina 😊- 18th October 2021
I bought a leather sofa set from online. In this situation I was so much blessed to get the best customer service. Shohrat is so amazing and helpful. I am very much happy for the customer service I was received by Shohrat.- 16th September 2021
Yasmin looked after me whilst I was selecting my lounge with great advice even problem solving with getting the lounge I wanted into the lift at my residence. Yasmin was very knowledgeable friendly and her customer service is next level.- 7th September 2021
Amazing quality furniture, great selection and different pieces you don’t find anywhere else. We got amazing customer service & price !!! Thank you Jade. We would definitely recommend your store to anyone and we will be back to buy more.- 7th September 2021
EXCELLENT service and knowledge friendly and welcoming. Love my lounge suites both are amazing. Thankyou Tina for helping me decide. The outdoor furniture came on time for fathers day. Highly recommended wouldn't shop anywhere else.- 4th September 2021
Shohrat was amazing. She was attentive to my needs and went above and beyond to assist me with my purchases. She helped me make a great selection and even FaceTimed me to show me the products in the showroom. Great customer service, keep up the good work! :)- 1st September 2021
Yes, we’re open.
As an independent retailer, we need your support through these challenging times. We are managing the risks of COVID19 to ensure a safe environment for our staff and customers.
At this stage, all our showrooms remain open for business, but we’d like to assure you that the health and safety of our staff and customers is our highest priority.
We’ve taken all necessary precautions as advised by the government guidelines to ensure that everyone can stay safe – this includes frequent sanitisation and cleaning in showroom.
We’re also implementing social distancing guidelines, instructing employees to regularly wash their hands, and providing access to hand hygiene stations to our customers on entry and exit.
Home has never been so important. We’re here to help you choose the best sofa for you and your family.
We are following all updates to government advice closely. We are dedicated to your health and safety.
Thank you for your support and understanding.