Care Instructions

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Hearthsoft Khaki 200 x 300 cm Rug × View warranty for this product

Benefits

 

  • Adds warmth, texture, and comfort to living spaces
  • Helps reduce noise and provides underfoot cushioning
  • Wool-viscose blends offer a soft luxurious feel with a subtle natural sheen

 

Natural Characteristics

 

  • Shedding is a natural characteristic of wool and viscose rugs and will reduce over time with regular vacuuming
  • Slight variations in colour, texture, pile height, and finish are normal and form part of the rug’s unique appearance
  • Rugs may flatten or show pressure marks in high-traffic areas or under furniture over time
  • Exposure to direct sunlight may cause gradual fading over time
  • New rugs may have a temporary odour upon unpacking, which will dissipate with ventilation

 

How to Clean

 

  • Vacuum regularly using suction only
  • Avoid beater bars or rotating brush heads
  • Clean spills immediately by blotting with a clean dry cloth
  • Rotate the rug periodically to ensure even wear and fading
  • Professional cleaning is recommended for long-term maintenance
  • Use a rug underlay to provide floor protection and reduce movement

 

Do's

 

  • Use in dry, well-ventilated areas
  • Trim loose fibres carefully with scissors if required
  • Protect the rug from prolonged direct sunlight where possible
  • Lift furniture when repositioning to avoid pulling or stretching the rug
  • Follow professional cleaning recommendations for stubborn stains

 

Don'ts

 

  • Do not pull loose fibres or threads
  • Do not machine wash unless specifically stated on the product label
  • Do not scrub spills aggressively, as this may damage the fibres
  • Do not expose the rug to excessive moisture or standing water
  • Do not use harsh chemicals, bleach, or abrasive cleaners
  • Do not use rotating vacuum brushes or beater bars on the rug surface

 

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