Over 1000 Five Star Reviews
I visited lounge life Alexandria two weeks ago, to have a look at some lounges. I had an idea of what I wanted, and was assisted by Gary whom was so helpful and honest. He advised on fabric choices and the style of lounge which was suited to me and my living space. I very rarely leave Google reviews but so pleased with the service and my lounge, that I would recommend a visit to anyone whom may want to purchase a lounge set.
Great staffs!
Great staff. Chris was super helpful and explained everything so well and answered all our questions.
We cant wait for our new couch to arrive!!!
We found a unique, modern looking couch that we loved, staff were very friendly and happy to help, we had Lydia help us and she was an absolute expert, thanks for your help.
Customer service is fantastic, Joel Sunny helped us to customise and accommodate our requirements
Great service, knowledge and recommendations provided in store.
The staff member who attended me was very professional and helpful. She knew the products and was able to provide me with all the information to enable me to make the right purchase. Would recommend Lounge Life to anyone. Can’t provide a photo as I have not received the lounge, still being custom made.
Thanks Lydia for making this journey easy for me. Very professional customer service
From the moment we arrived, we were warmly greeted by the friendly sales representative, Lydia. She immediately understood which lounge suite we were looking for and made the whole process easy and enjoyable.
Lydia was extremely knowledgeable and guided us through our options without any pressure or pushy sales tactics. Our purchase felt like it was based on genuine advice and her understanding of the products, which made the experience even better.
All in all, a fantastic experience. Thank you, Lydia, for your excellent service and help!
Fantastic result from Wade at Living Unlimited Aspley / Lounge Life! Walk in, unscheduled visit browsing for a TV Unit, left with the perfect solution, a couple of prints and ordered some cinema chairs after leveraging Wade’s expertise. The whole team there were flexible, really balanced in offering sound advice and clear about terms up front. They will remain our first stop for all indoor and outdoor furniture - excellent service, terrific value. Thanks Team!
Thankyou Matt for you excellent service, you really made it easy for us to pick exactly what we wanted.
Tim was an exceptional very friendly and down to earth. Left feeling confident and happy with our purchase
We highly recommend visiting Lounge Life in Aspley and seeking out the Sales services of Maya. She listens and understands what you want, going out of her way to get you a good deal. Maya has exceptional customer service skills which she delivers humour.
Very helpful and polite staff who do not rush you into making decisions.
John was super helpful without feeling harassed,
Great service,Sunny was very helpful and went out of his way to make sure we were happy with our purchase
What a wonderful experience it was to talk to Maya. She answered my questions, made me feel my decisions were right for me and got my order up and running. Maya returned calls promptly, as promised, and was great, especially when Customer Service can be lacking in today's Retail Industry. Thanks so much Maya, the pleasure was all mine.
We recently purchased from Lounge Life and Wade made the whole experience incredibly easy. He was knowledgeable, helpful and really understood what would work best for our family.
After looking at a few different stores, Lounge Life genuinely felt like they had it all. The product range was excellent, the quality was exactly what we were looking for and Wade made the decision simple.
A great experience from start to finish. Highly recommend Wade and the Lounge Life team.
Had a great experience at Lounge Life. Found the perfect lounge and Matthew’s service was exceptional. Tracy
We were warmly greeted and assisted by the lovely Marina at Lounge Life Aspley. She was incredibly knowledgeable about their products and, most importantly, very patient with all of our questions.
We were still trying to decide which sofa and configuration would work best for us, so we asked Marina for quotes based on different combinations of configurations and leather options. She was more than happy to go through all the possibilities with us and provided us with all the details we needed. It made the decision-making process so much easier!
We also loved the beautiful scent in the showroom and asked Marina what they use. Even though it’s not a product they sell, she happily showed us what they use without hesitation.
Throughout our visit, we genuinely felt that Marina was looking after us and wanted to help us find what was right for us, rather than simply trying to make a sale. Her knowledge, patience and willingness to help really stood out.
Thank you, Marina, for such a lovely experience! We really appreciate all your help.
We were served by Sunny Bhogal and he was wonderful from start to finish.
Very knowledgeable but not pushy or anything like that. Thank you 😊
Great customer service and stunning furniture, looking forward to receiving our new items.
Very professional service / Joel attended to me as soon as I entered the store. I explained my needs regarding my furniture choices and he immediately showed me multiple choices - he stayed with me throughout the whole experience and I was able to make a fantastic choice of lounge and chair. Joel is a fantastic employee and would highly recommend his service.
Absolutely amazing customer care. I was shown the exact recliner chair that suits my needs. I was not pressured to purchase. I comeback a few times ( during making my decision over few days), each time I was very welcome and well informed about the product. I had purchased very comfortable chairs in a good price.
Next time when I will need any furniture, the Living Unlimited shop, is going to be the first to visit.
Thank you
We recently ordered the Harlow leather lounge from Lounge Life and the service we received was impeccable. We made 3 visits in total to check measurements, do the sit test, confirm colours etc and not once did we feel pressured or rushed. Matt and Howard were both lovely and treated my kids in such a friendly way including showing them the electric bed upstairs so my husband and I could make important couch decisions without distractions. They were happy to provide quotes on different seating arrangements and leathers and never made us feel like we were being difficult. Their service was a big factor in choosing Lounge Life over some of the bigger retailers. 10/10 for service! Now just waiting excitedly for our couch to arrive.
Sunny gave me so much of his precious time to help me be able to make the right choice of a modular lounge, & be the suitable-size with my room. I truly appreciate his friendly & professional guidance.
Brendan was fantastic very knowledgeable and very helpful in reassuring my colour choice.
Allowing us to look at the sample in different lights and arranging a quote so we could go away and think.
When returning to purchase was a quick easy and smooth process
Highly recommended
Excellent service from sales person Shohrat/ and Manager Daniel
We had a wonderful experience at Lounge Life. They were absolutely outstanding throughout the entire process. They are professional, friendly, patient, and took the time to answer all of our questions making the whole experience smooth and enjoyable with competitive pricing. We highly recommend the Lounge Life by Living Unlimited – Auburn.
Great service thank you guys.
Matty was great in explaining the different options in leather and configurations.
We had a wonderful experience working with Sunny getting the right colour couch for our area and the best configuration. He was very knowledgable with all aspects of the furniture available in the store. We went with the Stirling Leather couch and wanted more reclining options which Sunny assisted us with. Thanks for all of your help Sunny, we can’t wait to receive our new couch.
The girls were lovely and very professional they knew their products can’t wait to try the beautiful lounge I ordered
Exceptional customer service, friendly, outstanding product knowledge
Fantastic range of lounges and help knowledgeable staff. Great quality!
Matthew guided us to the options with our preferences which assisted us to make our decision with ease.
Excellent customer service and reasonable prices.
Marina at Aspley store was so helpful and I like to shop in a hurry. She was patient with me and took out all the confusion on purchasing a lounge. Lovely lady 😌
Brendan was very helpful and knowledgable and the lounges are top quality.
Mathew from Alexandria has been very patient,helpful, informative and friendly with our new lounge order.
High quality comfortable lounges with great service. Marina was so knowledgeable and helpful. Highly recommend
Thank you so much for the great service and great prices. Wally looked after us with such great care, listening and ensuring we were happy with our choice. He was unable to be in store when ordered but he left me in the care of Georgia and even phoned me personally to let me know. Great work Georgia. Thanks guys💕
The full experience of buying a lounge suite was excellent. From the start I was greated, our children were asked what cartoons they want to watch to allow us to properly look at the options.
Serg was fantastic. Short way to say it, he knows his stuff and is a good sales person. Very polite, very friendly and helped us make a good choice.
Serg is an asset to the company.
The great service we received from three members of staff was really appreciated. Cindy, as our main contact, thoughtfully and professionally helped with our choice of furniture, fabrics and sizing, and guided us to fabric protection warranty of five years. A great lounge and chair that we are excited to have in our new home! Thank you!!
Customer service was top grade. Everything was explained so well. When viewing lounges there was no push for a sale but we had time to really think about what we would purchase.
Fixed our sofas there. Very clean work and the work is so precise and affordable. All really nice quality that lasts long too. Great work and expertise!
Joel Sunny was very knowledgeable and helpful when we were at your Auburn store last Saturday. He helped us enormously in finding the right recliner for my elderly father. Nothing was too much trouble for him and he was happy to answer all our questions. We upgraded from our initial choice and were thrilled when there was one left in your warehouse, as waiting 6-12 weeks when you are turning 95 is much too long. We bought the chair last Saturday and it arrived on Tuesday.
Dad was reluctant to have one but he loves his new chair which we surprised him with as a Father's Day/Birthday present.
Thanks again for all your help Joel.
Regards
Margaret Colquhoun
Picking a lounge was easy and the service was fantastic. Thanks Brendan.
I can’t wait until I get my new lounge.
⭐️⭐️⭐️⭐️⭐️
We had such a great experience with Kathy at Lounge Life! She was absolutely amazing from start to finish. She was so friendly, helpful and genuinely lovely to deal with. She made the whole process so easy and took the time to help us find exactly what we were looking for without ever making us feel pressured.
Her customer service was honestly exceptional and she made the whole experience so enjoyable. Thank you so much Kathy! Couldn’t recommend her enough 😊
Loved your showroom. Maya was extremely helpful and her home decorating experience was invaluable in selecting our fabric and colour of our lounge.
Marina was so very professional, knowledgeable and courteous. She is a Gem and thank you for your ex ellent customer aervice. We i itially went in to look around then visit other stores but because of thehreat ser ice we decided to buy at your store because of Narina.
Quality products that are stylish!
Great experience at Lavita furniture with Phillip and Mat they were really helpful in bringing our vision to life for our outdoor deck and Cabana.
I cant comment on lounge qaulity or longevity of a couch from here as only just ordered our new lounge. However Matthew and the team were very helpful in the process of determining what couch was best for our needs. Explaining what they could and couldnt do as far as adding seats, different configurations etc. Great customer service. Thank you
Shohrat was very reliable and worked on what we preferred.. excellent customer service 😊
Had a great experience today shopping for a recliner for my elderly mother - the customer service received from Matthew was excellent - he was most helpful and had answers to all of mums questions - I would recommend your store to any family or friends looking to buy furniture
We visited Living Unlimited at Aspley on Thursday and received excellent service by Maya. She was very helpful in choosing fabric for our lounges and checking the proposed positioning of the pieces we chose and that our choice would look attractive with the current wall colour and other furniture in the room. We were given several choices and the use of larger swatches of fabric was very helpful. We were fully informed about the wait time and the various choices for delivery and care of fabric. Maya’s manner was very engaging and she gave us plenty of time to consider our options.
James was extremely helpful today and made many suggestions on different types of lounges that could fit into our space. He ended up customising a large corner lounge that we could add extra pieces to that would suit our room and family. There was enough choices of fabric for us to choose from or we could have chosen leather. Great showroom and great service. Hoping that the delivery all goes well.
Thanks heaps James.
Neill and Sandie
Great customer care and service
very good lounges,great service .you can see the great designs and they comfortable.big variety
Very helpful staff and looked after us very well with price. Furniture is of great quality.
I am still waiting for my ordered lounge chairs, however, I just would like to share my experience with lounge life from the time I walked into the store to finalising my order, everything was a breeze. Cindy was helpful and knowledgeable with the products, she was also very patient. They have a variety of lounge sets you could choose from as to your preference. Highly recommended!
The couches are great and friendly service. Thanks Lydia, Howard and Matty.
Lydia helped us find the perfect new lounge and was very informative and helpful to us. Highly recommend!
Chantelle at the Aspley store helped my mum today to organise the best chair to suit my step dad who has a number of mobility issues. Chantelle was excellent. She helped us choose the best chair for him and was able to answer all of our questions.
Lydia was so helpful! Great service
Very helpful and knowledgeable staff who answered all my queries and options, happy customer here.
Great range of lounges. Customer service was excellent and very competitive prices. All in all very happy with our experience and thank you to Erik who assisted us 😀.
The service was great
Great showroom and awesome staff, Maya was a pleasure to deal with, professional and very knowledgeable it was a enjoyable experience shopping there.
Excellent customer service
We went to the Dandenong showroom. Tim was great and helped us through the selection process. Very friendly. Great experience.
Helped me and my parents find the perfect couch for our new house.workers were kind and very helpful.
We've been around the traps looking for just the right lounge suite for us, and never quite finding what we need. Found this place online, and thought we'd give them a go. Very friendly service, a great selection, very transparent process, and approachable staff. With Lydia's expert help, we found the suite that was perfect for us, and she gave us the deal we needed to take that next step. Finally, after some lacklustre searching, we're very happy to have an order in for what we need! Thanks, Lydia and the team! Looking forward to delivery!
Great service, friendly staff took time to show options and made sure we got what we came for.
Thank you Brendan for all your assistance in finding the perfect bed for my daughter.
Great service. Really explained what we were buying. How we can set things up. Good to have some Amazing Customer Service
Great customer service from Lydia. From explaining everything and types of couches they have. She even gives me a discount and answers all the questions that I had. You even get warranty for the lounge for 5 years. Great purchase I made and can’t regret buying from LoungeLife.
An awesome place to shop for your lounge with so many choices and configurations to get exactly what you are after. Thank you to Lydia who made it a joyful experience with her knowledge.
Need a new couch, my experience with Lounge Life and especially Tim was wonderful, all done over the phone, with lots of help from Tim, would highly recommend them
Johnny and Matty went above and beyond to assist us. We’d been let down by another company and were so happy to find Lounge Life, Salisbury. Every step was easy and they answered every question promptly. Excellent customer service - top level. No hesitation in recommending them. Plus lounge is high quality comfort.
Received excellent help from My Tran to purchase 2 sets of theatre seats for my apartment complex. Her advice was invaluable. Seats were delivered and installed on time and with no fuss by John . Could not be happier.
We recently purchased our lounges from Loungelife in Mount Waverley and got a very positive experience. Justin was incredibly helpful throughout the entire process. He was professional, knowledgeable, patient and took the time to help us choose the perfect lounges for our home. Justin’s and Michael’s excellent customer service made the whole buying experience easy and enjoyable. I truly appreciate their assistance and attention.
I highly recommend Loungelife showroom in Mount Waverley to anyone looking for quality furniture and outstanding customer service.
Thank you very much, Justin and Michael for all your help.
Dona
Went in today with my partner just to look at lounges and walked away purchasing a lounge lol. But amazing customer service especially from Eric. Super helpful and patient with what we were after. Manager was also delightful. Would highly recommend. Love the atmosphere and the shop smelt amazing.
We had a wonderful experience at Lounge Life, thanks to Lydia. She was incredibly helpful, patient, and knowledgeable throughout the entire process. She took the time to answer all our questions, never made us feel rushed, and helped us find the perfect leather lounge for our home. Her friendly and professional service made the whole experience enjoyable. We really appreciate all her help and would highly recommend asking for Lydia if you’re looking for exceptional customer service. Thank you!
We had a wonderful experience at Lounge Life. Joel was absolutely outstanding throughout the entire process. He was professional, friendly, patient, and took the time to answer all of our questions without any pressure. His knowledge and honest advice made it easy for us to choose the right sofa for our home.
The customer service we received from Joel was exceptional, and he made the whole experience smooth and enjoyable. We highly recommend both Lounge Life and Joel to anyone looking for quality furniture and excellent service.
Thank you, Joel, for your outstanding support😊
Cathy was a delight to work with, very helpful and sorted out all the customizations I needed to work with my space highly recommend!
Best service and products.
Too many wants when I visit the store.
On entering we were greeted with a professionally laid out store. We were greeted by My and we commenced our search for a new reclining chair.
My was cheerful and friendly, a very nice difference from other stores we have visited. She showed us the range and we settled quickly on a chair. My took exceptional care in making sure that the chair we chose was comfortable and demonstrated the features. After the colour was chosen, we placed the order and My was very diligent and made sure we understood the warranty and length of time before delivery would be made.
All in all a delightful experience, this includes the rest of the staff, but My stood out.
Wish all sales people could take a leaf out of her experience. She obviously enjoys working with you
We were greeted by Sunny as we entered Lounge Life in South Dandenong. It is a spacious showroom with lots on offer. Sunny allowed us time to look around and was able to answer our questions about specific products. We came away with a detailed quote , confident that Sunny was experienced and knowledgeable about the product he was selling. Thanks Sunny. We look forward to the arrival of our new sofa and armchair.
The best customer service I have received in quite a while. Everyone in Kathy's team knowledgable and courteous, nothing a problem. Lounge arrived! Great service from start to finish. Greatly appreciated.
Serg was very helpful and kind to give an idea for the best new sofa.
thanks so much
We had an amazing experience at Lounge Life! Serg was fantastic—friendly, knowledgeable, and never pushy. He took the time to answer all our questions and helped us choose the perfect lounge. We absolutely love it! Beautiful furniture, great quality, and outstanding customer service. Highly recommend asking for Serg if you visit!
We had a great experience at amart this afternoon. We were looking for good-quality pillows, and one of the staff members was incredibly helpful, patient, and friendly. He took the time to explain the different options and helped us find exactly what we needed. We ended up buying five pillows at a fantastic price and couldn’t be happier. Excellent customer service, a great shopping environment, and great value. Highly recommended!
The Best leather sofa
Joe at Lounge life was very helpful in explaining all the options available along with pros and cons. He was very professional, good at communication and helped us make the right decision
Great help from Michael today - very helpful and got our sofa organised in 30 mins, very happy
Lydia and Howard very helpful. Great service. Definitely recommend them
Thank you Shohrat Garg Great service and professional
Joe was very helpful in assisting us according to what we wanted – and was flexible in explaining the different options. We feel the product is a good price
We had a great experience purchasing our new couch. James was incredibly friendly, professional, and knowledgeable throughout the whole process. He took the time to answer all of our questions, helped us find the perfect couch, and made everything easy and stress-free. His customer service was outstanding, and we never felt pressured. We’re very happy with our purchase and would highly recommend.
Dealing with Lounge Life is a completely satisfying. We found the price and quality to be exceptional. Thought we might have a problem with access but but they worked well with us to assure all was good. Had a call from salesman Erik again to assure us. Excellent service, more than happy and will look to them for any future needs.
Really happy with my new bed, great quality, thank you Sydney Lounge Specialists
Cindy was very helpful in choosing our chairs. She suggested fabric we eventually went for and answered all our questions. Very happy.
Excellent place to shop at. Good showroom. Friendly staff!
Staff here were very helpful we look forward to our delivery.
Excellent customer service at the Warrawong store. Salesman went above and beyond to help me find what I was looking for. Very friendly and professional mannerism. I would highly recommend this furniture store, it has beautiful furniture and relaxed vibe. Im so happy with my new lounge & it was delivered within 2 days which Im so grateful for.
Me and my partner were taken care of by Gary at Lounge Life, he was very attentive and professional and we were very happy with the overall experience! 5 stars for Gary!!
Excellent service and product
What a nice and cooperative team. Daniel is a real gentleman, knows his stuff and is eager to help. Prices and service are better than Scali and Plush for the same if not better quality. Don’t miss out talking to these guys if you’re in the market.
Cindy is an excellent saleswoman, friendly, knowledgeable and patient. Thank you for putting up with my indecisiveness.
Tim and My were very helpful, and patient. Great service.
Very happy with the service received and discussion about our purchase.
Really happy with the customer service we received at LL Dandenong, the salesman K was really helpful. Would happily come back for more or recommend.
The service is excellent. Sunny, our consultant, was very friendly without being pushy. He was very knowledgeable and was able to answer all our questions. We highly recommend Sunny.
Excellent service and a very helpful and knowledgeable person
We visited Lavita Furniture intending to simply have a look at their outdoor furniture, but we ended up purchasing a complete outdoor package. The reason for that decision was solely because of the outstanding service we received from Georgia.
From the moment we arrived, Georgia was professional, knowledgeable, and genuinely interested in helping us find the right furniture. Every question we had was answered thoroughly, and nothing was ever too much trouble. She made the entire experience enjoyable and completely pressure-free.
I was surprised to learn that another salesperson expected to be credited with the sale simply because they had responded to our online enquiry about whether the store was open and had the furniture on display. While that enquiry helped us decide to visit, it was Georgia’s exceptional service, product knowledge, and customer care that ultimately earned our business. She deserves the recognition for this sale.
Georgia is incredibly good at her job and is a real asset to Lavita Furniture. If you’re looking for outdoor furniture, I highly recommend asking for Georgia. She turned what was meant to be a quick look into a purchase we’re genuinely excited about. Thank you, Georgia, for making the experience such a positive experience.
Michael made my purchase very easy & pleasant. He described the product very thoroughly and giving the best service via phone .
Eric and Brendan were absolutely fantastic, not only did I take almost a week to decide, they were patient and incredibly helpful. As someone who struggles in making decisions they helped me decide on the perfect lounge for our family - which alone is an amazing skill on their behalf!
Nothing was to much to ask from these guys and I am so happy with my purchase and can’t wait for our new lounge to arrive
Thank you both so much! And we will be back for all our furniture purchases in the future
We had an awesome time choosing our beautiful leather lounge and Lydia was very helpful and patient with us as we took some time choosing thank you so much! Highly recommend coming here worth the trip from the Gold Coast!!!!
Great customer service here, the lady was very nice and helpful throughout the time we were browsing. Ender up buying a nice couch for a good price and free delivery.
Brendan and his colleagues at the Warrawong Store are fantastic - so helpful and professional. Took the time to assist in choosing and purchasing a lovely lounge from Lounge Life.
Highly recommend them and will let friends know to visit the store also.
Extremely friendly staff and very knowledgeable
Excellent service. Meet someone with the same surname as me ! Went to every furniture store in town until we found Lounge Life. I recommend going to Lounge Life first. Other stores are over priced. We got exactly what we wanted and saved about $2000. Recommend LL 100 %.
I had Lydia help me out in purchases our new lounge. Amazing personalised service!!! The entire process was seamless and easy!!
Cindy was very helpful and thoughtful.
Shouray was amazing. So helpful and informative. A lovely person to deal with.
Great service
I went to the showroom after finding a sofa that I liked online. Sunny walked me over to that sofa and then talked me through how the configuration of my choice would piece together. When I wasn’t sold on the firmness of it, he showed me some very close alternatives. I’m glad he did because instead of going with the Dover, I went with the Avalon and am really thrilled about it; the recliner lays out almost completely flat! Sunny gave me the information about delivery and helped me make the right decision for my needs.
- I recommend going into the showroom even if the website says your preferred sofa isn’t on display, there will likely be something similar for you to try!
Great place and products. Friendly and knowledgeable staff.
Lydia was Very supportive while we are choosing our lounge furniture . Help us to chose .
Great experience buying my 'Avalon' fabric corner lounge today.
I cannot fault the helpful customer service. Which was a pleasant suprise, after experiencing quite the opposite with an unfulfilled order from another well known retailer.
Highly recommend this retailer.
Margot
Very helpful staff and great service, thank you.
We had a really experience with Lounge Life. Staff are so friendly especially Mr. Kaush and available to explain everything we need to know.
It was really nice customer experience
Serg was really lovely and guided us through our purchase. 10/10 experience
Georgia was very efficient and also helped us with a rug inquiry
We had been to all of the lounge stores in our area, looking to replace our 10 yr old leather lounge. . Because we weren't able to find what we were looking for anywhere, I thought the chances were pretty slim in finding one at all. Immediately we were greeted at the door, and asked if we needed any help. We decided to have a look around on our own for a while. We liked how the showroom was set up, and there were so many lounges to choose from. I find when I go out looking for a piece of furniture I don't want to be over stimulated with a lot of other furniture or decor. Lounge life was perfect. We actually found a lounge that suited both of us, then our sales assistant Maya came over and asked if we needed help. She showed us their colour ranges, and pulled the large swatches down and draped them over the lounge, and tried to consider both of our tastes, no mean feat, as my husband and I don't always agree 🙂. We found what we liked, and we were able to put together our new lounge and armchair. No trying to persuade us, just some professional advice. We are very happy and would recommend Lounge life wholeheartedly. The team are fantastic, and really know their stuff. Thankyou so much.
Brendan was friendly, professional and great to speak with. I really appreciated his help.
Marina at Lounge Life Aspley was amazing. She was so patient very number of months while I had interruption after interruption before finally making a decision. I don’t think anyone else would have persevered through so much going on. Thank you Marina you deserve salesperson of the year.
Blessings Vicki
Lydia was extremely helpful and helped us with choosing our new lounge suites for our new home. Thoroughly recommend Lounge Life store
Serg was great providing amazing service and information. Very friendly and great quality products.
Kathy has award wining customer service! Kathy was very patient with our indecisiveness and was able to answer any infact all questions we had. It was very appreciative and made our experience shopping within the Warrawong store pleasant! We personally want to thank Kathy for that service.
I had a wonderful experience shopping for my outdoor furniture set at Lavita with Lydia's assistance. She was incredibly helpful, elegant, and had excellent taste in guiding me through the selection. Her service was attentive and made the whole process enjoyable. I'm very happy with both my purchase and the experience. Highly recommend!
Lydia helped us and our order was pprocessed smoothly. Recommend their products and services.
Maya was very helpful and attentive. She got us the best price she could, and explained everything fully. She was also very friendly 😊
Great showroom in Warrawong and great customer service!
We had a great experience purchasing our furniture here. The customer service was excellent, and all the staff were friendly, welcoming, and created such a positive atmosphere in the store. A special thanks to Mr. Sonit who was incredibly helpful and guided us through the whole process. He made the experience easy and enjoyable. Highly recommended!
Come and see Tim for your next couch, he was delightful to deal with. Knowledgeable about the products they sell. Top notch customer service.
Thanks Ovi
Marina and Georgia provided excellent professional service. Highly recommend the store, lots of nice collection.
I had an excellent experience with Lounge Life by Living Unlimited – Auburn. The team was professional, friendly, and very helpful throughout the entire process. They took the time to understand my needs and provided outstanding service from start to finish. The quality exceeded my expectations, and everything was handled smoothly. I highly recommend them to anyone looking for great products and exceptional customer service. Thank you!
Fantastic service from Georgia! She was friendly and incredibly helpful. Made the whole experience easy and enjoyable. We would love to go back for future purchases.
Warehouse Furniture Clearance Aspley great prices, great service and good quality.
We just came to browse, and ended up buying the sofa of our dreams.
Thank you Sunny for the amazing service!
Loved your showroom, very easy to browse through. Had picked out my sofa and with Marina’s assistance was able to choose the colour to suit my decor. Marina provided all the information on how to maintain my sofa.
Appreciated her pleasant manner and will be going back to choose side tables and a single chair. Thankyou
"The staff provided excellent, low-pressure advice, making the browsing experience very enjoyable special thanks to moe he is awsome 👌
Marina was amazing and genuine. Helped us find our sofa.
Dealing with Marina at Lounge Life was really positive experience. She helped greatly with the selection of our sofas. Would recommend dealing with her and Lounge Life.
Tim is amazing, took the time and affort to
explain difference between lounges and also assisted with customization.
Maya was exceptional in her advice and knowledge. She took her time and wasn’t overselling. I would recommend Lounge Life to others and Maya’s very helpful service.
Fantastic customer service & John was extremely helpful to explain all my options in detail in buying a recliner. I would highly recommend anyone to visit the showroom and speak to a genuine & professional salesman.
Maya was very professional and helpful with her time and attention to detail. Thank you Maya
We found the most beautiful lounge suite and want to thank Ulrike for her patience and help choosing it. A very pleasant experience all round.
Joel was a fantastic salesman from start to finish.
Made us feel comfortable and took his time to explain everything!
Wow, amazing selection, great customer service and finally found our couch!
We made the journey from the other side of the city to find our couch - we’ve been searching for months! And Michael our angel appeared as we entered the door and he guided us through the selection- he wasn’t trying to up sell or oversell (or used his magic to not make us feel that way!). Felt like he was genuinely helping us find exactly what we needed, and we did. Couldn’t be happier with what we chose and couldn’t be luckier than to have had Michael help us! Thank you so much, you are the best.
Thanks Justin for your great service & excellent range of furniture. Our search for the perfect lounge suite is over!
Very nice and kind and was punctual with delivery!!
Very wide selection of high quality lounges at a reasonable price.
Maya was most helpful and has great knowledge of the products and processes.
Maya quickly got us an in store quote and took us through the Gardsman products and delivery process.
I would recommend this company. Great showroom and friendly customer service.
Today I ordered the most beautiful leather modular sofa from Lounge Life. Comfortable, stylish and custom made for my space. Lounge life were also able to beat the quotes I had from two other major furniture retailers. Sales staff were knowledgeable, helpful and very attentive. Particularly Marina. Thank you. I’m very happy.
John from sales at the Mount Waverly store helped me place my order over the phone. He was very helpful and professional. Made ordering very easy. Looking forward to receiving my lounge when it is ready.
Friendly service and quality products.
I bought a two seater recliner lounge from Lounge Life, Aspley Qld on 2/6/26.
Georgia assisted me with good knowledge and easy communication. There was no 'pushing' and I took my time to make a decision between two. I had shopped around and found Lounge Life had quality stock and a good price, although full delivery and assemble is on the high side - however it may be worth it if the freight company are careful. It is 10-12 weeks for delivery as I wanted leather instead of fabric, so I will do another review when it gets here. The in-store experience with Georgia was good.
We just visited as we were walking past and it looked interesting inside. Liz greeted us warmly to showroom and got us intrigued and excited with the all the possibilities and versatility of designs of indoor sofas that we are considering replacing our almost new lounge now. The durability of the stylish outdoor section was also phenomenal and when I have a backyard I know where I’m shopping!!! Fab joint!! Thanks Liz the kids loved it too
Nice customer service
Great customer service, love the energy, very professional both Justine and Michael .
Kam is very nice and helpful for making the decision for buying.
Very happy with the showroom experience. Every sales consultant-John, Michael, Justin were helpful and knowledgeable. Didn't feel any pressure to make a purchase. Especially Justin, was extremely friendly, explained and suggested throughout the selection process until we got the perfect Lounge that suits both of us need.
Looking forward to receiving our "Harlow" the leather modular with 2 seats plus one chaise and one power recliner with power headset, which will be delivered in August.
Wow ! What an experience. Did not expect to walk in today with my husband and 2 young children to Taren Point showroom and receive not only my dream couch and outdoor set but the attention and support from Serg. Offered us so much guidance with knowledge around his products . My children were made to feel welcome and am so excited to have the new additions in our home ! Highly recommend!
Great service, James was brilliant to deal with.
⭐️⭐️⭐️⭐️⭐️
Excellent service from salesman / Manager Daniel from Auburn store. Excellent service & products to meet my needs, everything came specially packed & excellent quality. I strongly recommend to everyone. 💯. Daniel is the best.
Ask for James. Super helpful, knowledgeable and not pushy at all. Quoted me up and even texted me a week later to say the sale was ending if I was still interested. Sold 👍
Justin has been very helpful in finding the right couch for us, gave us a reasonable deal. It’s been a pleasant experience at lounge life.
Adrian gave us much help when we visited the shop at MT Waverley. He’s professional and patient. We were very happy to find our lovely couch finally. Now we are waiting for delivery. Thanks Adrian.
My parents had sofas from lounge life in their home that the grandkids absolutely abused (jumping on it, spilling food) I was so impressed by the quality after 2 years of use. I decided to go ahead and purchase for our home and the quality has been exceptional, not to mention the outstanding pricing! We had no problem with warranty as well, some places give you a hard time honouring warranty but our experience went very smoothly with lounge life more than willing to rectify any issues promptly. I highly recommend this place.
Went to buy sofa second time because of variety, quality and customer service. Shohrat was very helpful and friendly. The price and quality is unmatched. Highly recommend.
Great service they could not be more helpful especially Brendon
Great experience visiting the showroom today, Liz was very welcoming and attentive to our needs and we can't wait to get our new sofa delivered
Life Lounge has a beautiful selection of sofas. The staff were knowledgeable and helped me find the perfect piece for my space.
The consulting and overall buying experience was very professional. The two showroom consultants: Michael and John took a lot of time to help me make the correct purchasing decision!
Big thanks to Maurice very helpful and knowledgeable in he’s lounges was very informative and helped us pick some good lounges and good pricing with the sale 10/10 service thanks
Excellent furniture and service. Liz was knowledgeable, attentive and a pleasure to deal with.
Have just bought our new sofa at LoungeLife! Loved the showroom, loved the product, it was particularly great because you can pretty much customise your product to exactly how you want it. We had Gary help with the whole process and he is amazing! He helped us find the right product we wanted and couldn’t be happier. Will be going back for our outdoor furniture 😃 thanks Gary!
Great customer service by Talia. Beautiful selection of lounges.
Second time purchasing from Lounge Living and again very happy with their service and range. Very friendly staff just ‚gently‘ assisting but certainly not pushing. Leaving the showroom happy and excited with our purchase.
Thank you to the lovely staff of this Alexandria showroom🙌🏻
Really good same day delivery service. Super helpful!
Lounge life really looked after us, Elizabeth was sensational, she took us through all the various lounge options, provided detailed measurements & really big leather samples to take home & get an idea of the look. After many decision changes, Elizabeth helped us get the lounges we wanted at a great price.
Elizabeth really looked after us, gave us time to work out the best configuration without hassling us, then sorted out the best deal once we knew what we wanted.
Would thoroughly recommend Lounge Life for good quality service at an excellent price.
Thanks, Liz, looking forward to them arriving.
Great service by Serg. Easy , clear and so helpful.
Highly recommended
Serg was really helpful. He listened to our needs, worked with us to get the best option and explained things clearly.
Omg Danny was amazing and so helpful and great a knowing the products as the manager of the stores are so wonderful helping our father in law and Danny explained everything to springs and leather. It was amazing. To explain each martial where it comes from and how it's made. Sooo amazing with colours and fabrics unbelievable. I would recommend him amazing easy to talk to and get along with. All the staff here are so helpful and you can have a laugh with them all...... This store is one of the best... Thanks for having us and getting the best lounge for a fantastic price...
I had best experience today shopping for my new lounge. Serg was amazing, his service and expertise was outstanding! We went through all options till I found the couch I loved. Would recommend everyone to come see him!
Thanks Gary great customer service,
Very attentive and professional 👍
Great service especially Brendan who assisted us with a couple of issues with our new lounge would highly recommend to others
My partner and I had a great experience purchasing a sofa at Lounge Life. Michael greeted us on entry and was extremely friendly and helpful. he provided us with the details we needed in the moment and then left us to ponder our purchase before he returned to answer any further questions we had. The friendliness and banter continued at the register whilst finalising our purchase with other staff also chiming in :-) An enjoyable experience.
Great friendly service, and a fantastic product range! Serg really helped us out. He’s got great technical knowledge and was able to do us an excellent deal. Highly recommended.
Happy with the service. Serg has a very good customer service.
Serg is very helpful
He took his time to explain about product.
Serg was very helpful and very knowledgeable about the lounges. He was able to guide us with what we wanted and found us the perfect lounge that suited both mine and my husbands needs. Would highly recommend.
We visited the Taren Point showroom and were treated with outmost professionalism, had all questions answered, and information on the leather sofa we liked. All topped by best price. Thanks so much Serge for all your help, the whole experience was exceptional.
Excellent personalised service from Serge
Great service and Liz was unreal in helping us pick and buy the new lounge
Absolutely outstanding experience! From the moment I walked into the store, I was impressed by the wide range of beautiful, high-quality sofas on display. A special mention to Sunny and the team who assisted us — they were incredibly friendly, knowledgeable, and genuinely took the time to understand our needs without any pressure to buy.
We had a wonderful experience thanks to Sunny, He was incredibly friendly, patient, and genuinely helpful throughout the whole process. He worked closely with us to adjust the sofa to our exact size needs and made everything so easy. We truly appreciated his professionalism and care. Highly recommend!
Delivery was expected in 3 weeks. I was happy with that. Following messages asking me if it was okay to deliver my purchase earlier, it was DELIVERED within ONE WEEK!! Outstanding. The two gents delivered it into my unit after contacting me and giving me the exact time of arrival. Great service all round. Excellent product too.
Lounge Life Store has a wonderful selection of stylish furniture and décor. The staff are friendly and attentive, making the shopping experience easy and enjoyable. The quality is excellent, and delivery was smooth and on time. Highly recommend for anyone looking to upgrade their home!
Had a great sales experience with trying sofas and purchasing a 2-seater electric recliner in leather. Jack was the salesperson and aftersales support from Elisa from Customer Care Team was brilliant too with same day email replies and really tailored/professional replies. Really happy with the delivery company (Transcorp Removals and Storage). They reached out the day before and the two delivery staff wheeled it inside with care. All around, very satisfied and happy from start to finish.
We recently purchased a chaise lounge from Mount Waverley store. It was a good experience for us. Good quality, good price. The staff were friendly, helpful, and patient throughout the entire process. The furniture looks amazing in our home. Very happy!
Fantastic service by a very knowledgeable guy.. thanks John for your help choosing the right couch .
Sunny was exceptionally knowledgeable and helpful.
Michael was extremely helpful. He helped us finalise our purchase. Very patient with all our queries and walked us through the pros and cons in great details. Overall the smoothest experience ever!!!
Michael was fantastic, great service! Highly recommend
We recently pre-ordered club leather chaise lounge (dark chocolate)sofa and although we haven’t received it yet, we want to appreciate the great service from Michael. He has been extremely helpful throughout the process, and we truly love the sofa we selected. We’re looking forward to receiving it soon and hope everything goes smoothly and safely. Thank you, Michael!
We purchased a chaise/sofa from Lounge life and were looked after so brilliantly by Razz - terrific advice and help with the purchase. I would happily recommend Razz and the company.
Excellent service !!!
Serg was knowledgeable and offered various options for the outdoor furniture set we chose, including different delivery options and optional insurance cover. We felt very well taken care of.
Great service by Joel and Razz in choosing our lounge. We are very happy with our purchase. They know what they are talking about here😊
Great showroom and loved raz service will be back
Had so much fun buying a lounge ,come in with my daughter, Razz the manager went through everything with us colours , sizes, comfort. Got exactly what I wanted and a fabulous price too ,
A friend of mine recommended I come by and look As I have been looking for a lounge nearly 2 yrs .
Got a gorgeous vintage leather tan lounge with recliners the Carlisle . We received it a week ago and we are absolutely loving it , highly recommend. Service quality and great price
Very helpful in picking the right umbrella for our family. Thank you!
Serg helped us pick out a great outdoor furniture set
Lounge life has such a great variety of options! Serg provided us with amazing service and an even better deal!
I want to give the best review to Razz. She gave me the best customer service and gave me a good discount.
Serg served us with great care and provided details about the products we interested , helping us make the best choice to suit our needs. We chose the Cleo 2- and 3-seater sofas, which we believe will look amazing in our living room.
Amazing service , great range of styles
Micheal was very helpful
Warm and friendly service received from Michal along with sincere advice in relation to our needs. Thank you Michael, it was a pleasure meeting you and for your friendly and courteous assistance.
Maurice and Christine
We recently purchased the Avalon Corner Lounge from Lounge Life in Mount Waverley, and the entire experience was absolutely fantastic! John assisted us throughout the process — he was exceptionally friendly, professional, and genuinely helpful. His product knowledge and customer service made everything effortless and enjoyable. Thanks to John, our purchase was smooth, stress-free, and truly pleasant. Highly recommend both the Avalon Lounge and the wonderful team at Lounge Life Mount Waverley!
Excellent range and attentive service.
Friendly and knowledgeable staff helped us with our questions just before close on a Sunday. Appreciated being given clear information by Shohrat and her team to help our decision-making. Now happily awaiting delivery of the lounge set. Thank you for a smooth process so far.
Really great service and products. Serg was very helpful and knowledgeable in selecting the right lounge and fabric.
Great guys to deal with, gave us all the info straight up, knew what they were talking about
Great customer service and product, with very nice weather proof frames.
John helped us and he was absolutely wonderful. He guided us in choosing the perfect recliner we were looking for, and he was incredibly patient, kind, and lovely throughout the entire process.
We bought the Balmain Outdoor Setting from the Salisbury Lavita store this week. Yet to have the setting delivered (which is why there’s no photo) however on the day of purchasing we were very impressed by Howard; initially it was his phone manner but after arriving at the store it was his sales approach, knowledge and friendliness that impressed most. Would highly recommend ‘Team Salisbury’ to others considering both indoor and outdoor furniture.
Great customer service from John. Can't wait to see the outdoor dining and lounge setting set up in our home in Burleigh.
Lydia was a great help, and she provided all the answers we had and she happily met our budget on the day. Good experience.
Great service. Good prices. Good lounges
Great service, super knowledgeable and helpful. Highly recommend shopping here for all your lounge and outdoor furniture needs.
A big thank you to David for is outstanding customer service. So happy with my purchases.
Thank you for your kind treatment of me and the employee was very nice and cooperative. I would like to thank her very much.
Very professional and very friendly staff. I love the lounges here and the Cindy helped us to lock a good deal. They didn’t waste our time and gave us good advice. Highly recommended for the families who really looking for best quality in good price . Luv Cindy she is the best person to talk there.
Very happy with our purchase. David was a great help. Highly recommend this couch, super comfortable and the back slides back too.
Amazing service by Cindy. She was patient and knowledgeable throughout the whole process of deciding on a couch. And the best part, she helped us out so much with the price and went above and beyond!
We were struggling to find a couch that would fit in our area as it was very specific dimensions. She had a great recommendation that would suit our unique living area.
I will definitely going back for outdoor furniture!
Thank you Cindy 😊
Looking for a lounge for my new build, I paid several visits to the store trying to work out a size that would fit comfortably in the space. I was initially quoted for the wrong configuration but spoke to David on the phone and he figured it out. Even drew a picture of what I ordered on the quote with dimensions so there could be no confusion. I have my eye on an outdoor setting next.
I recently purchased a lounge from Lounge Life and had an outstanding experience, thanks to Cindy Watson. She was incredibly knowledgeable, patient, and attentive throughout the process. Cindy took the time to understand my needs, offered excellent recommendations, and ensured I was completely satisfied with my choice. Her professionalism and friendly approach made the entire buying experience smooth and enjoyable. I highly recommend Lounge Life for their quality lounges and exceptional customer service, especially Cindy’s outstanding support.
Cindy was incredibly helpful in understanding our requirements, making the process of ordering a lounge for our new home a fantastic experience.
Great experience at this store. It is the only place that could tailor a lounge suit to suit my needs. Cindy was great double checking configuration, colour & fabric. Would highy recommend this store.
Thank you Cindy for being so kind and accommodating. Very happy with our new chair!
I have ordered a lounge from Lounge Life and so far I am happy with the service David Kim has been very helpful
I have recently visited Lounge Life Casula to purchase a sofa set. Store assistant David Kim helped me with the purchase and in making a right decision. He was so cooperative, calm and genuinely kind in his services. I found him extremely professional. He patiently answered my questions and gave enough time to understand my requirements. I ended up purchasing a beautiful lounge set and a coffee table, thanks to David and other supportive staff I had a great shopping experience.
Great service
Excellent service provided by Cindy
Good customer service, product description,
Very freindly staff
Sunema was so helpful from the moment we walked into the store.
Went back to the shop 3 times and nothing seemed to be any trouble for her showing us all the different fabrics and answering all the questions we were throwing at here. Great customer service.
Cindy has been amazing help purchasing the new furniture would definitely recommend.
Welcoming friendly helpful
All good ❤️
I came into the store knowing pretty much exactly what I wanted. Cindy was very knowledgeable and professional, making sure we got the Sofa we wanted.
The service here is amazing. Cindy was helping us and she took us through all the process such as dimensions and the warranty information. Would recommend it.
Great customer service, and the sales person was helpful and pleasant to work with.
From the moment we walked in we were greeted by Sunema who was friendly & very helpful with what we wanted as a reclining lounge. She was very knowledgeable & no pressure was put on us to purchase. We are extremely happy with our decision & looking forward to delivery of our new lounge. Lou & Lina
Cindy was really helpful making our decision making pretty easy. Well recommended
Cindy was very helpful


























