Over 1000 Five Star Reviews

Robert Campbell Verified Review
27th November 2023
Keith Rogers (mephone) Verified Review
27th November 2023
Geoff Heming Verified Review
Lounge life has a great selection to choose from. I was greeted by staff and given time to look around, David, one if the sales men, helped by answering all my questions and offered great advice with absolutely no pressure to make a sale. I highly recommend taking a look at Lounge Life, I am pleased I bought my lounge from Lounge Life. Thank you David. Also I was pleasantly surprised with the price.
26th November 2023
Jon Okulicz Verified Review
We've bought 2 lounges from Lounge Life now. Each time we've had impeccable service. Each member of their team have been genuinely friendly, patient, engaging and helpful. No weirdness or sleazy pressure to buy.. just great people. The lounges are great quality and even better value in comparison to places like Freedom or Harvey Norman. It's a refreshing experience walking out of a shop being so thoroughly impressed by.. well everything. I cannot recommend Lounge Life enough. Well done ????
26th November 2023
Alice Suwono Verified Review
Best experience. Jose was very informative about all the products.
26th November 2023
Joseph Shofer Verified Review
26th November 2023
Gaye Cavallarin Verified Review
Excellent service
25th November 2023
Charmaine Bezzina-cork Verified Review
Had a great experience, salespeople are not pushy at all which I love The lounges speak for themselves and there is a lot of great designs to choose from, fabric and leather. I have issues with mobility and they had a great range to choose from. The stairs were the only issue as it's a heritage building to see the lounges you need to get up 2 lots of stairs there's no lift.
25th November 2023
Midhun Sosan Verified Review
Good experience
24th November 2023
Diana Igladious Verified Review
Very professional staff, offers an honest advice, took time to explain in details all the questions and concerns
24th November 2023
Denise Youssef Verified Review
We had a great experience buying our outdoor dining table and chairs from Lounge Life. James was patient, very knowledgeable and had excellent customer service skills. Thanks James for assisting us with purchasing our outdoor set. Highly recommend!
24th November 2023
Connor Docherty Verified Review
Just bought my new lounge from Jose and David. Awesome service from them both and they were able to work with me and my budget. Would definitely recommend!
22nd November 2023
Denny Marinos Verified Review
Found Jasmine a delight to deal with extremely helpful and knowledgeable. Would shop there again. Recommend.
22nd November 2023
Tyrone Mcdonagh Verified Review
I had the good fortune to meet David when I went to Lounge Life last week. David helped me refine exactly the lounge type I was after. At no stage was David pushy, nor did he use the usual sales pitch, we come to expect from salesman. In fact David and I established a great rapport & he was very respectful to me. If you're in the market for a quality & affordable lounge - I thoroughly recommend you speak to David at Lounge Life!! I cannot speak highly enough of David!! Thank you David!!!
20th November 2023
Sujana Kabir Verified Review
Very helpful staff and great range of lounges to choose from within a reasonable price. Shohrat was the saleswoman I spoke to and she was very helpful and helped me make the right choice for my needs. Great service!
18th November 2023
Peter Verified Review
First and foremost, we would like to commend Raymond on his professionalism throughout the entire purchasing process. From the moment we first discussed what he did for work at the dog park where we met and then when we came in to look at some lounges. His prompt communication, knowledge and expertise in the lounge industry were evident, and we felt confident in your recommendations and suggestions throughout our transaction. We must say, your honesty and transparency played a significant role in our decision to purchase the lounge from you. You openly shared both the advantages and limitations of the product, allowing us to make an informed decision that aligned with our needs and preferences. We genuinely appreciate your integrity in providing accurate information, which ultimately led to a successful purchase and a lounge that exceeds our expectations. Furthermore, we would like to acknowledge your passionate promotion of Lounge Life. Your enthusiasm for the brand and their products. In summary, to anyone who is looking at buying furniture from Lounge Life, we'd highly recommended dealing with Raymond, we are incredibly satisfied with our purchase and the overall experience with working with him.
17th November 2023
Jasmine Pham Verified Review
Bought a sofa in here. Haven’t received the sofa yet so not sure about the quality . But the service from all staffs special Raymond here is the best. Had purchased and changed mind mine after a week to different one. He not says anything still very happy to help. Very satisfied
16th November 2023
Kylie Lord Verified Review
Great service. Super helpful, quick delivery and really beautiful product that was very reasonably priced. Very happy indeed. Highly recommend a look. ????
15th November 2023
Kym Buchanan Verified Review
David Kim is an exceptional sales person. He is so knowledgeable & not at all pushy. I have been in sales for over 40 years & greatly appreciated his style of selling. I can’t wait to get my new lounge!
15th November 2023
Rahul Nair Verified Review
12th November 2023
John Stanton Verified Review
Excellent and friendly service from staff member Sunny.Great knowledge of all products in showroom.
11th November 2023
James Verified Review
Have spent quite some time trying to find the perfect couch for my place. Dealing with David has been very helpful with his experience and knowledge proving to be very beneficial when choosing the right design and layout. Definitely recommend visiting the lounge life team at Alexandria.
10th November 2023
Matt Swift Verified Review
Worked out what we wanted thanks to Scott's help all over live chat through their website. Scott was awesome. So easy to deal with and clear on everything we needed. Thanks again mate!!
10th November 2023
Dr. Rita Davies Verified Review
John and the rest of the team were friendly and interactive. They spent time and effort to ensure my purchase was completed accurately. Each part of the process was explained clearly to me. My whole buying experience was fun!!!
8th November 2023
Ian Gwiazda Verified Review
8th November 2023
Nadine Hickey Verified Review
Dealt with Brooke, purchased two x two seater leather recliners. Got a brilliant price and was very helpful, highly recommended.
8th November 2023
Shadia Dib Verified Review
I had a great experience picking my lounge thanks to the wonderful help that Shohrat gave me!!! She made it so easy for me to decide on what lounge was best for me and my family! You need to see her she’s amazing we love it thanks Shohrat ????
7th November 2023
Sonia Vas Verified Review
Jose was very helpful in me making my choices of purchase. He provided great costumer service.
7th November 2023
Josie Stephens Verified Review
If I could give zero stars I would! This company is an absolute scam, they offer a warranty on their products but refuse to abide by it. We have had two technicians out to look at our defective lexington lounge, both times the technicians have told us their are faults with the lounge and then funny enough both times the company has said there is nothing wrong with the lounge. We finally had the headrests remade due to the fact the first ones had no padding in them, this week we had them replaced only to have the new ones not actually join at the back. As you can see in the photo, there is a big massive gap. Apparently there is nothing wrong with the lounge according to this company. Do not all for all the positive reviews, these are done before you even receive your goods!
7th November 2023
Kurt Pasa Verified Review
6th November 2023
Ian Elliott Verified Review
I had good service from Roy he understood what I was looking for and helped me choose the right recliner that suited me
6th November 2023
Noman Noman Verified Review
5th November 2023
Sean Verified Review
Great experience and service
5th November 2023
Valeria Santos Verified Review
Great Staff
5th November 2023
Angela Q Verified Review
After being fooled around by lounge lovers and still not receiving our couch after 5 months, I went into lounge life to find a replacement. David was extremely friendly and helpful and managed to get my couch ordered and delivered within 3 days. Would definitely be shopping here for all future furniture.
4th November 2023
Julian Mccormack Verified Review
Excellent service and great product. Highly recommended.
3rd November 2023
Safwan Samrout Verified Review
2nd November 2023
Robert Curtis Verified Review
May of been a wait but so well worth it as it was so well packaged, special mention to Jordan and James for delivery who were so helpful friendly, highly recommended overall from purchase to delivery
1st November 2023
K K Verified Review
Zara has been very helpful and patient in helping us to choose a leather module set that fit our living room. She is very knowledgeable and took us through the different lounge configuration and materials. She also helped us arrange for delivery and take us through the maintenance requirements for leather lounge. A very satisfying experience, highly recommended. Will definitely seek her advice for future purchases.
28th October 2023
Kim Yap Verified Review
Excellent customer service and provided a good introduction to the suitability of the product we have chosen prior to visiting the showroom. Will definitely come again when ready to purchase another lounge set.
22nd October 2023
Dorrie Moffett Verified Review
Thank you to Lydia and Yasmin for first-class service today when we came looking for a lounge to meet our present and future needs. Lydia really knew the Store’s stock and went to no end to respond to our concerns. Yasmin explained the purchasing procedures with clarity, understanding and respect. Buying a lounge was a very significant personal and financial step for us. Our being looked after Lydia and Yasmin was a terrific experience. Thank you.
22nd October 2023
Katrina Madsen Verified Review
Scott Johnson was simply brilliant at helping my husband and I find the perfect couch! This branch is absolutely worth the visit, there are so many great quality furniture pieces that will last a lifetime for very reasonable prices.
21st October 2023
Durga Dangol Verified Review
Custober service was great.
20th October 2023
Setiadi Wiranata Verified Review
Good Service
17th October 2023
Cultima Tyta Verified Review
James and the team recently looked after us when we ordered our new suite. We made several trips, even taking one of our dining chairs and floor tiles to help us with leather colour selection. Excellent service, very patient and accommodating. Would recommend to anyone!
15th October 2023
Michael Verified Review
Great at selling you a sofa, terrible service after it was sold to me. Delivery is a scam. Paid in advance and waited months for delivery. When it came, guys dumped sofa in pieces in middle of house, still in packaging and refused to assemble it. If I wanted to build my own sofa, I would have bought better quality from Ikea.
13th October 2023
N Zeng Verified Review
Jose was very helpful in providing in-depth explanations and suggestions to what lounge we were looking for. I appreciate the time you spent with us! Thank you!
12th October 2023
William Phipps Verified Review
10th October 2023
Walid Haidar Verified Review
Great service and assistance from the team, especially Kiarash.
8th October 2023
Ralda Macgregor Verified Review
The team were amazing so helpful, providing great customer service. I can’t wait for my new investment to arrive.
8th October 2023
Andrew Hillhouse Verified Review
7th October 2023
Sapna Singh-ram Verified Review
Great customer service - Kiarash
4th October 2023
Shital C Verified Review
Placed an order for a sofa , what I liked the most : 1. Great details provided by John to guide us in our decision making and he understands the needs. 2. The ordering process was very smooth and quick, again John provided quote with competitive prices. Cannot wait for the Sofa to arrive :)
3rd October 2023
Philip Grice Verified Review
Shop steward was helpful and knowledgeable of his product. I got the new sofa that I wanted.
2nd October 2023
Liz Wedlake Verified Review
Thank you to James for your wonderful customer service.
2nd October 2023
Michelle Williamson Verified Review
Scott was very helpful and knowledgeable about all the lounges in stock. The lounges themselves are amazing and are available in so many different configurations.
1st October 2023
Ken Hatswell Verified Review
30th September 2023
Den R Verified Review
Great range, fair prices and great customer service. The staff were knowledgeable and proactive in offering advice that helped us narrow down on the couch just for us. Hoping for a smooth delivery. Thank you!
30th September 2023
Peter Jarratt Verified Review
Great service Scott is very attentive. Looking forward to getting the new lounge suit.
30th September 2023
Dan Fanayan Verified Review
Seems overpriced, not much variety.
30th September 2023
Tas Hatz Verified Review
Jose was very helpful and polite and gave us a thorough innovation into which lounge to choose from. I thoroughly recommend Lounge Life with their exceptional customer service.
28th September 2023
Maria Falcone Verified Review
Bought a lounge today thank you for amazing service highly recommend them thank you again
26th September 2023
Jessica Verified Review
Went in looking for a chaise and was presented with plenty of different options. Raymond was super helpful and made it such an enjoyable experience. He was really patient with us as we took a long time to find the perfect couch and choose from SO many colour options. We never felt rushed and he took the time to give useful suggestions. Would happily recommend to friends and family to go here :)
26th September 2023
Roso Jon Verified Review
Having almost given up on tracking down the lounge suite we wanted we were delighted to discover Lounge Life at Salisbury. This experience was made all the more enjoyable by meeting Scott in the showroom. His no pressure approach, coupled with his knowledge and enthusiasm for the products, immediately engaged us. After spending a lot of time with Scott, we decided we needed a little more time to consider exactly what we wanted so we left that day and returned the following morning. Once again, Scott, was able to answer all our questions and patiently spent more time showing us the features of what we’d chosen. Who would ever have imagined that you could find a sofa and lounge chair with USB ports in them, together with separate adjustable electric headrests and leg rests! Not only did the items we chose look great, but they were structurally sound, with a good measure of attention to detail. People like Scott are worth their weight in gold. After placing our order for a sofa with a console (which included two further USB ports plus a power point!) and two chairs we are now looking forward to receiving our order prior to Christmas. Thanks again Scott. Rosemary and John
25th September 2023
Sam Kostoulias Verified Review
Very helpful, polite, didn't crowd me. Nice experience.
24th September 2023
George Andre Lim Lo Suy Verified Review
Delivery of nice chaise lounge by John and Oscar. Outstanding service and professionalism by both delivery men. Chaise lounge assembled perfectly.
21st September 2023
Nan Khaing San Verified Review
Great amount of variety and price point. The sales representative Shohrat was very patient and helpful. Take my feedback seriously. I didn’t expect my purchase to happen on my first visit to the store. Looking forward to getting my new lounge.
20th September 2023
Michelle Pankhurst Verified Review
Excellent service
19th September 2023
Philip Stevenson Verified Review
Excellent customer service and high quality products. Love their work.
19th September 2023