Over 1000 Five Star Reviews
We had a great experience throughout the process. Howard was friendly, approachable, and provided excellent advice and options to help us make the right decisions. Matthew also assisted us towards the end of the purchase and was fantastic to deal with. Overall, the service was professional, helpful, and made the whole experience smooth and enjoyable. We wouldn’t hesitate to recommend them to others.
Had a great day choosing a lounge. The whole experience was a joy,the staff were so helpful and service was very good. My wife and i chose the Lorenzo style,looking forward to getting delivery soon. THANKYOU IAN and SANDY FARRELLY.
Thanks Justin for your great service & excellent range of furniture. Our search for the perfect lounge suite is over!
Very nice and kind and was punctual with delivery!!
Great couch, great service, fair price. Thanks
Very wide selection of high quality lounges at a reasonable price.
Awesome work Tim. Pls continue the good work.
Great service great selections of lounges by far. Thank you to Mitchell & Kathy made our purchase so easy great team at lounge life great listeners and understanding our needs thank you so much.
Wow the service was amazing, Andrea was so helpful and nothing was too much trouble. So glad we found the shop be sure to check them out ????
My husband and myself would like to thank Brendan for looking after us and helping make our decision much easier. We are looking forward to taking our new lounges home. Many thanks Bill and Pat
Lydia was really helpful and knowledgeable staff member she helped us with choosing the right lounge and colour but the same time respecting the time and space we needed to make our decision.
Excellent service from My
Maya was most helpful and has great knowledge of the products and processes. Maya quickly got us an in store quote and took us through the Gardsman products and delivery process. I would recommend this company. Great showroom and friendly customer service.
Came in to look at some options for a new modular lounge setting for our family. They had the perfect model which was customisable to our needs. In store, we had a great experience with Cindy who was extremely helpful and showed us all the possible options to choose from, followed up with us when we had questions and needed more information and always kept us in the loop. Highly recommend the service here and we can’t wait to receive our new lounge setting!
Johnnys knowledge & customer service was excellent helping us to make an informed decision to purchase the lounge. .
Great design and material with excellent quality. Staff is very helpful, experienced and professional. Highly recommended.
Today I ordered the most beautiful leather modular sofa from Lounge Life. Comfortable, stylish and custom made for my space. Lounge life were also able to beat the quotes I had from two other major furniture retailers. Sales staff were knowledgeable, helpful and very attentive. Particularly Marina. Thank you. I’m very happy.
John from sales at the Mount Waverly store helped me place my order over the phone. He was very helpful and professional. Made ordering very easy. Looking forward to receiving my lounge when it is ready.
Amazing service. So helpful and friendly. Can’t wait to see the couch in my apartment
Friendly service and quality products.
I bought a two seater recliner lounge from Lounge Life, Aspley Qld on 2/6/26. Georgia assisted me with good knowledge and easy communication. There was no 'pushing' and I took my time to make a decision between two. I had shopped around and found Lounge Life had quality stock and a good price, although full delivery and assemble is on the high side - however it may be worth it if the freight company are careful. It is 10-12 weeks for delivery as I wanted leather instead of fabric, so I will do another review when it gets here. The in-store experience with Georgia was good.
Absolutely loved shopping here for our new leather lounge, Lydia was beautiful - so helpful and so funny! Will definitely be back, highly recommend to friends and family. ⭐️⭐️⭐️⭐️⭐️
We just visited as we were walking past and it looked interesting inside. Liz greeted us warmly to showroom and got us intrigued and excited with the all the possibilities and versatility of designs of indoor sofas that we are considering replacing our almost new lounge now. The durability of the stylish outdoor section was also phenomenal and when I have a backyard I know where I’m shopping!!! Fab joint!! Thanks Liz the kids loved it too
My is very friendly and offered very good customer service.
Lydia and Howard were very helpful and assisted us to find an awesome lounge. Thank you!
Highly recommend Lounge Life. The staff are friendly and welcoming, without being pushy. Lydia was lovely and helped us to pick the right sofa for our space.
The team is the best
Cindy was very helpful and professional from the moment we entered the store. from advice to quoting and sales also allowed us some swatches to home to check colours with new carpet .
Sunny was very professional, friendly,,patient & happy taking time with us, through the whole process of the sale.
Living Unlimited,Dandenong Showroom on of the best places for indoor and outdoor furniture.Staff very friendly and professional.I was served by My Tran and so happy with her service and support.Everyone was great and I bought a leather couch with out any problems.Very happy. Thank you so much
Excellent Customer service thank you Marina
We found Lydia to be amazing. Her knowledge of the product was thorough and her customer service approach was welcoming but not pushy. She gave us time to think and talk to ensure we were happy with our decision.
I purchased a leather lounge and I have to say, the experience was fantastic. The staff Tim and Khush was incredibly helpful throughout the entire process. It was clear that she had good knowledge about the product, and her patience and support is commendable. I’m really pleased with both the product and the level of customer service. Highly recommend!
Mathew helped us with information on the lounge suite we were looking at and answered all the questions we had. He was very pleasant and helpful.
Jonny, Howard and Marty are amazing, wonderful customer service from all of them! Would 100% recommend this store to anyone who’s ask’s, easy process and the couches are a great price and comfortable.
Matt was very helpful, efficient and knowledgeable. Terrific service all around. Thanks Matt!
So excited for our new couch! Wouldn’t have been able to pick one without Lydia’s help who was so lovely and very informative. Amazing customer service from everyone there who made myself and my family feel so welcome and comfortable ????
Nice customer service
We had been looking for a quality leather sofa lounge suite for some time and had travelled to Brisbane a few times to get quotes etc but were shocked at the prices quoted. Then by chance we spotted Lounge Life at Aspley on our way home and I recognised the name from my Facebook feed. We were impressed with the quality and range of suites. Georgia did us an amazing deal on the suite, delivery and warranty. Frankly this made our decision an easy one and we chose a very comfortable quality suite. Now we can't wait till it all arrives. Fantastic place and good people. Parking is undercover too. Brilliant ????
Excellent service from Lydia who really knows her products and gives advice without being pushy. Left is to view Aida’s but kept in touch with advice on the various products. With her help we chose a lovely leather modular sofa. Lydia is very personable and happy to engage with us. Many thanks.
We had a fantastic experience shopping at Lounge Life in Aspley The store is exceptionally clean, well-organized, and easy to navigate. Georgia was incredibly welcoming, knowledgeable, and helped me find exactly what I needed without being pushy. Great selection of products and smooth checkout. Highly recommend.
Ben and Val were excellent to deal with and their products are excellent as well. Thank you for a lovely sofa. Very happy Shirley and Michael
Went to many different couch stores. This place was the only one where the staff all approached straight away ready to help. Ended up getting a great price on a floor stock item. Thanks to the professionalism of Koshi!
Great customer service, love the energy, very professional both Justine and Michael .
Kam is very nice and helpful for making the decision for buying.
Good customer service by Lydia
Maria was wonderful and made purchasing a couch easy and seamless. Thank you for your help and the chat!
Very happy with the showroom experience. Every sales consultant-John, Michael, Justin were helpful and knowledgeable. Didn't feel any pressure to make a purchase. Especially Justin, was extremely friendly, explained and suggested throughout the selection process until we got the perfect Lounge that suits both of us need. Looking forward to receiving our "Harlow" the leather modular with 2 seats plus one chaise and one power recliner with power headset, which will be delivered in August.
Wow ! What an experience. Did not expect to walk in today with my husband and 2 young children to Taren Point showroom and receive not only my dream couch and outdoor set but the attention and support from Serg. Offered us so much guidance with knowledge around his products . My children were made to feel welcome and am so excited to have the new additions in our home ! Highly recommend!
Cindy was very pleasant in her dealing and provided excellent customer service. She had full product knowledge.
The staff @ Lounge Life Aspley, in particular Marina, made our experience one to remember. Her product knowledge and professionalism was second to none.
We dealt with Cindy for the sale of our Reclining arm chairs. Cindy is friendly professional and has excellent product knowledge. Setting a good customer relations atmosphere.. The store display was easy to navigate and had a very easy feel. We our looking forward to taking delivery of our purchase. Thankyou Joanne and Peter Rowley
We had a great experience at Lounge Life. Tim helped us a lot and provided us great service. Excellent service. Highly recommend!!
I was helped by My who was absolutely amazing and helped me decide what was the best for my situation and what type of sofa to get. She was very professional, kind and knowledgeable. Looking forward to get my new sofa, thanks My!
Great service, James was brilliant to deal with.
Johnny be good. Johnny was excellent. His professionalism and knowledge was AAA+. It’s pleasing to walk in to the store and to be greeted with such a welcoming approach. Would recommend to anyone. Thank you Johnny and staff.
Super Good service with Lydia
The products are a more unique design than the standard lounge offerings. Great quality product and service.
Good place for looking sofa
Had the most amazing experience dealing with Georgia today Very knowledgeable and made the process of purchasing today very easy. Great prices , products and service .
We had a great experience buying our new couch. Johnny was knowledgeable, friendly and not the least bit pushy. He was thorough and super accommodating of our indecision! Would highly recommend
Lydia has been really helpful, highly recommend her
Lydia was great in assisting us in choosing the best lounge.
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Excellent service from salesman / Manager Daniel from Auburn store. Excellent service & products to meet my needs, everything came specially packed & excellent quality. I strongly recommend to everyone. ????. Daniel is the best.
Mel at the warrawong store was an absolute legend. She took the time over 2 days to help me make the right choice, who knew a lounge had so much impact on how you fill a space, she understand all that i needed and went above and beyond to find the correct one. I had my heart set on what I needed and after we nutted it all out she gave me a curve ball that I never knew would work. But fell in love with. You have a fantastic staff member in Mel and I cant thank her enough for how she helped me bring joy into my living space
It was a pleasant experience to visit Salisbury showroom….. the collections are incredible …. Lydia looked after us very much like a family member which is really appreciated…. Lydia’s hospitality and the detailing of the products eased our selection process…… Thank you for all the wonderful staff…. We are so happy to have the sofa set, can’t wait to receive the product!!!
Ask for James. Super helpful, knowledgeable and not pushy at all. Quoted me up and even texted me a week later to say the sale was ending if I was still interested. Sold ????
Friendly helpful service
Would highly recommend Lounge Life @ Salisbury!… John was friendly, helpful and knowledgeable in all areas. Thank you for such an enjoyable shopping experience. We are excited to receive delivery of our lounge suites!
Justin has been very helpful in finding the right couch for us, gave us a reasonable deal. It’s been a pleasant experience at lounge life.
Adrian gave us much help when we visited the shop at MT Waverley. He’s professional and patient. We were very happy to find our lovely couch finally. Now we are waiting for delivery. Thanks Adrian.
My parents had sofas from lounge life in their home that the grandkids absolutely abused (jumping on it, spilling food) I was so impressed by the quality after 2 years of use. I decided to go ahead and purchase for our home and the quality has been exceptional, not to mention the outstanding pricing! We had no problem with warranty as well, some places give you a hard time honouring warranty but our experience went very smoothly with lounge life more than willing to rectify any issues promptly. I highly recommend this place.
Went to buy sofa second time because of variety, quality and customer service. Shohrat was very helpful and friendly. The price and quality is unmatched. Highly recommend.
Thank you for being patient with us and thank you for helping me choose my couch
We were looked after instore by Marina. She was extremely helpful in getting us the features and configuration of couch we were after. There are so many options which is great to work with your space. Looking forward to getting our new couch now!!
Our experience with John at Salisbury was a positive one. He spoke with the perfect mix of knowledge and ease, making the buying process as comfortable as the lounges we tried. Lounge Life was the first place we called in to, and it became apparent as the day wore on - visiting another 3 or 4 stores - that in comparison, John’s efficient, friendly manner was the benchmark, as was Lounge Life’s spacious showroom and selection.
James was very helpful with our lounge selection and options. Highly recommend for you to shop there for your next lounge experience.
We recently placed an order for the Lorenzo 3 seater Leather Modular Lounge A. With Chaise Lydia and John (Salisbury Store Qld ) provided us with helpful information regarding several sofa options . We are so looking forward for the delivery.
Lydia was very helpful in getting prices organised and giving details on the furniture. Our experience was a very pleasant one and we felt supported by Lydia in every way.
Amazing product really great staff. Shout out to Kerry for helping us with the products.
I have a really good experience with James at Auburn Lounge life. . He explained everything clearly and made the buying process easy without any pressure. Great customer service—highly recommend
Wonderful experience, didnt try to oversell. Listened to us and customized to our needs with complete clarity of what the product is and all the related service. Talk to Kaushik and Tim for good and honest help.
Sunny provided us with a highly professional experience by offering valuable advice and suggestions. We are pleased to have made a purchase from Lounge Life, Dandenong Frankston Road.
We were shone all possible combinations and allowed us to spend enough time to test and feel differences. Sales staff was very helpful and answered our questions adequately.
Fantastic experience buying our new lounge suite at Lounge Life Salisbury. Lydia and Howard helped us enormously with choosing what was best for our new home. Will definitely be back!
Joel was very calm and friendly. He was very honest and helpful.
Very happy with the service we experienced at Lounge Life today, Lydia, John & Howard were so helpful and knowledgeable . Can’t wait to we get our new lounge !!!
We purchased a lounge suite from Lounge Life in Salisbury and were delighted with the service provided by Lydia. She thoughtfully answered all our questions and provided us with several other options which helped us in making a decision. We made our purchase on our first visit and found the process to be seamless. We would recommend Lounge Life to anyone who is looking to purchase a leather lounge.
Great service they could not be more helpful especially Brendon
Great service
We purchased the Abbotsford leather 2.5 seater couch from Matthew Robertson, and man can I say ... What an awesome sales guy! Not only did he listen to what our needs where, but he also knew his products extremely well. He's such an amazing sales person, one of the rare kind. I'd definitely pay him a visit again when we need more furniture!
Great experience visiting the showroom today, Liz was very welcoming and attentive to our needs and we can't wait to get our new sofa delivered
Fantastic customer service from John and the team. Great product knowledge and variety of couches.
James was very helpful and patient and not at all pushy. If he'd been too pushy we would not have bought it He seemed to have it just at the right amount. Knowledgeable and keen to help.
We purchased a lounge today and highly recommend Josh he was very knowledgeable and asked all the right questions to find out what we wanted also followed up with phone and email as he had said he would.Overall we had a lovely experience and will definitely purchase here again. Loved the quality and how modern the products are.
Highly impressed with the customer service team, Lydia and Johnny,they showed I and my wife the different lounges with detailed information regarding each one. The lounges in this store are amazing,having any of them is really worth the money. 'Seeing is believing' guys! Stop by and see for yourself.
Life Lounge has a beautiful selection of sofas. The staff were knowledgeable and helped me find the perfect piece for my space.
Serg was very knowledgeable and pleasant to deal with.
Great customer service from James at Auburn
The consulting and overall buying experience was very professional. The two showroom consultants: Michael and John took a lot of time to help me make the correct purchasing decision!
Big thanks to Maurice very helpful and knowledgeable in he’s lounges was very informative and helped us pick some good lounges and good pricing with the sale 10/10 service thanks
John’s service was excellent, explained everything in detail, left us alone to make our decision, very helpful and professional, overall positive experience
Heidi at your Oxley is an absolute legend. So helpful & made my whole experience purchasing bedroom furniture easy. Lucky she came out of retirement for a for days a week. She is an asset to your team. Thank you ????
We have been looking for a new lounge for quite some time and have found Lounge Life at Salisbury to be fabulous. We have just purchased the leather Lorenzo Modular lounge with Ottoman. Lydia from Lavita Lounge Life was so knowledgeable and such a pleasure to work with. Can not wait for our new lounge to come.
Lydia did a fantastic job of helping us customize our dream couch. She was so knowledgeable and patient throughout the entire process!
Tim is a wealth of knowledge in the furniture industry and provided great guidance when selecting our lounge. Great experience at Lounge Life!
Found exactly what I was looking for. Great customer service. Thanks Cindy for helping me with the perfect couch.
Matty was brilliant to deal with (Aspley store). Appreciate his efforts.
The lady serving me was very helpful and pleasant thank you
Came in today and bought a lounge from Lydia, with help from Howard and Johnny. Amazing service and very informative staff. Would highly recommend.
Great lounges and customer service, thanks Howard and Lydia
Big fan of Sunny's service at Lounge Life. Was informative, knowledgeable on the products they sell, but at the same time wasn't too pushy in selling products or upselling. All in all, I think the couches are great value at Lounge Life.
Manager and staff very helpful, knowledgeable and friendly. Worked with us to meet and find out exact needs for our new couch. Would highly recommend!
Can not fault the service from these gentleman, travelled from Rocky to look at lounges and the quality of the lounges and their assistance made the difference .
Lydia from Salisbury branch is extremely helpful!
Kathy was extremely helpful & knowledgable. All the staff that we have encountered on our visits to the store have been pleasant & helpful.
Excellent furniture and service. Liz was knowledgeable, attentive and a pleasure to deal with.
Lydia was amazing. Gave us a great price. Very happy.
We had a great experience at Lounge Life in Dandenong! Khush provided exceptional service. she was friendly, knowledgeable, and took the time to answer all our questions. She helped us choose the perfect couch based on our home measurements, guided us in selecting the right colour, and walked us through the entire process with ease. Highly recommend asking for Khush when you visit she really makes the whole experience smooth and enjoyable!
Ms Shohrat was very professional and friendly, with great knowledge of the different products. We were very happy with her service and attitude.
Have just bought our new sofa at LoungeLife! Loved the showroom, loved the product, it was particularly great because you can pretty much customise your product to exactly how you want it. We had Gary help with the whole process and he is amazing! He helped us find the right product we wanted and couldn’t be happier. Will be going back for our outdoor furniture ???? thanks Gary!
Lydia—great sale consultant.
Great service, very helpful staff members Khush and Tim.
Khush was a fantastic sales person. Has helped us though a wonderful couch. Talked to us about options and product care. Even got us a little discount. High recommended her to help you buy a couch. 10/10 will be buying future furniture from here again.
Dropped in just to see various options for lounges with a potential to purchase. We were warmly greeted and our 4yr old quickly set up with a distraction by Lydia who gave us a quick run down of sales and options and left us to browse. I agree with another reviewer in that she knew when to assist and when to step away so my partner and I could privately discuss. We ended up going with the 'Karina' style chaise with the Guardsman protection after a short but very effective demonstration. Very happy with our end choice and with Lydia's assistance and guidance - Thank you!
Lydia was very friendly and super helpful right from the start. She showed me the options that were available in the style of lounge I liked and picked up very quickly what my style was. After showing me what was available she gave me space to look around and try each of the lounges out. She didn't rush me. After I chose the lounge I liked she worked very hard and spoke with Howard and they gave me a very good deal. I am so grateful for the good price they gave me and would highly recommend visiting the Salisbury store in Brisbane to choose your next lounge. Thanks Lydia!
Today we purchased a lounge at Lounge Life Warrawong and Kathy was so helpful and patient showed us many options and made our decision easy. Would highly recommend this store and staff.
We have been in and out of this store for over a year before we decided to commit to the cinema lounge due to its unique design. Each time we have been greeted without any pressure to purchase and always with a smile and a laugh …… would highly recommend just in service alone, never mind their quality products.
Lydia was very nice and helpful with what I needed. I recommend this shop is anyone want some nice furniture.
Lydia was great in helping me as a tall man into the most comfortable couch that will be just right
Cindy and the team at warrawong made our new lounge purchase easy! - they were extremely helpful And the whole experience was easy from start to finish!
Excellent service with highest quality products.
Great customer service by Talia. Beautiful selection of lounges.
Great service from the team ????
We had such a wonderful experience with the store in Dandenong. Khush was extremely helpful, well knowledgeable and supportive in every single step of making decisions about different styles, leather selection and color options. We received all items we ordered and delivery team was exceptional to carefully delivered the lounges. We thank you for offering such an amazing customer service and support to handle this process. Thank you Team.❤️
Second time purchasing from Lounge Living and again very happy with their service and range. Very friendly staff just ‚gently‘ assisting but certainly not pushing. Leaving the showroom happy and excited with our purchase. Thank you to the lovely staff of this Alexandria showroom????????
Really good same day delivery service. Super helpful!
Great service and products
Lydia and Howard is very good in customer service…
Lydia and Matt at Salisbury Lounge Life were exceptional. Friendly, knowledgeable, and genuinely helpful without being pushy. They made the whole experience smooth and enjoyable. Highly recommend their service.
Lydia was great, she knew exactly when to give me and my wife time to talk in private, she explained all options in a clear way. It was nice to deal with her as she was not pushing us. She also understood what we were looking for.
My husband and I were very happy with Lydia today and because she was so helpful we purchased a couch. She was very professional and made the process seamless. Thankyou Lydia.
Blew Harvey Norman out of the water on price, quality and service. Also 10yr structural guarantee and 3 years on the leather 10/10. Very professional.
I am extremely pleased with the customer service. We met Shohrat at the showroom and she was excellent in providing us with answers to our queries. Her approach was consultative and not pushy at all. I would highly recommend Lounge Life to everyone.
Friendly team, easy purchase and great delivery timing. Definitely recommend them if you are after a good product and reasonable price Thank you, Nic for your excellent service
Josh was great and went out of his way to meet our requirements. Great experience and highly recommend.
Lounge life really looked after us, Elizabeth was sensational, she took us through all the various lounge options, provided detailed measurements & really big leather samples to take home & get an idea of the look. After many decision changes, Elizabeth helped us get the lounges we wanted at a great price. Elizabeth really looked after us, gave us time to work out the best configuration without hassling us, then sorted out the best deal once we knew what we wanted. Would thoroughly recommend Lounge Life for good quality service at an excellent price. Thanks, Liz, looking forward to them arriving.
Khush provides us the detailed information about the sofa in a very professional and polite manner.
Kathy was very patient, showed us around to every single lounge and explained everything in full detail. Never made my silly questions feel silly, very happy with our lounge purchase would recommend 100%
Great service by Serg. Easy , clear and so helpful. Highly recommended
Serg was really helpful. He listened to our needs, worked with us to get the best option and explained things clearly.
Great no pressure sales approach from Josh. Knowledgeable about the products all in all a very easy and friendly experience
Friendly, solving problems professionally and speedy
Amazing products and customer service would recommend coming here !
We just purchased our new lounge from Lounge life warrawong and Cindy was wonderful to deal with , she was knowledgeable about the product and very helpful with advice with what would suit our needs Thankyou Cindy
Khush was extremely friendly, she knew her measurements and very helpful in many ways.
The collection and price is very good????
Kushi was wonderful to deal with great product knowledge and exceptional customer service. We were very happy to buy immediately.
Very helpful advice from staff. Beautiful furniture and easy parking.
Wade was extremely helpful throughout the process of finding & buying our beautiful new lounge. We can’t wait for it to arrive.
Had an amazing experience here! Everyone was super friendly and was able to pick out a sofa which I absolutely loved! Thank you to the team!
Omg Danny was amazing and so helpful and great a knowing the products as the manager of the stores are so wonderful helping our father in law and Danny explained everything to springs and leather. It was amazing. To explain each martial where it comes from and how it's made. Sooo amazing with colours and fabrics unbelievable. I would recommend him amazing easy to talk to and get along with. All the staff here are so helpful and you can have a laugh with them all...... This store is one of the best... Thanks for having us and getting the best lounge for a fantastic price...
Great service from Matt, he was very knowlgeable and really helpful when we were undecided. He found us the perfect solution from our description of what style we preferred and available space. Great prices and quality lounges. Can't wait for delivery! Highly recommend Lounge Life Salisbury, see Matt.
Wade & Georgia were brilliant! Offered excellent service going over and above. The sofas we looked at are beautiful. We love the Dover recliner! So comfortable!
Wade was very helpful in helping us choose our new lounge suite, and we're very happy with the quality and comfort.
I purchased a leather lounge and I have to say, the experience was fantastic. The staff Khush was incredibly helpful throughout the entire process. It was clear that she had good knowledge about the product, and her patience and support is commendable. I’m really pleased with both the product and the level of customer service. Highly recommend!
Lydia is very professional and friendly at the same time.loved the way she explained everything to me.
Joel gave us excellent service and great advise in choosing the right lounge for us
Excellent costumer service. Thank you Lydia for my awesome experience in Salisbury store. You are amazing in your job. Very approachable and knowledgeable ????
We originally came in just to look at the showroom, but thanks to our Lounge Life sales advisor Lydia, we walked out having purchased a sofa that we’re extremely happy with. She was very accommodating, patient, and answered all of our questions thoroughly. She made the whole experience easy and comfortable, and we never felt pressured. We truly appreciate her help!
Great service by Tim. Highly recommend Lounge life.
I had best experience today shopping for my new lounge. Serg was amazing, his service and expertise was outstanding! We went through all options till I found the couch I loved. Would recommend everyone to come see him!
Have just ordered the Broadway 2 seater recliner in Vintage Saddle and do not expect to receive it for a couple of months ... But what I can tell you is that the customer service I received was fantastic. Kathy at Warrawong answered all my questions, applied no pressure, helped me decide what would work best in my space and was nothing but helpful and courteous. Thank you Kathy. Now I can't wait to get my recliner!!
Well knowledgeable sales person
Absolutely amazing experience! The sales reps were fantastic—super friendly, very funny, and incredibly informative without ever being pushy. They took their time, answered all my questions, and were extremely patient throughout the whole process. Customer service was top-tier from start to finish. You can tell they genuinely care about their customers. Highly recommend this company to anyone looking for a great experience!
I recently bought a bed from this store and had a great experience from start to finish. The staff were friendly, patient, and really helpful in guiding me to the right choice without any pressure. The quality of the bed is excellent, very comfortable, and exactly what I was looking for. Delivery was smooth and on time, and the whole process felt easy and professional. Highly recommend this place to anyone looking for a good quality bed and great customer service!
Great service Good quality couches Resonable prices
Really great experience with Wade Farnham at the Aspley store shopping for a replacement lounge. We had very specific needs 4 seater etc , and he was able to assist after following up with the manufacturer.
We had a great experience at Lounge Life Salisbury. They have an amazing range of lounges with many different colour options. Matthew was super helpful and patient while we took our time to make a decision on a new lounge. Definitely recommend!
Great showroom and ver knowledgeable staff. Mathew was very helpful and went the extra mile to help with our decision making. Highly recommend
Cindy is a very helpful staff member. I had been messaging for assistance before heading into the showroom and specifically asked for her when I arrived. She was very knowledgeable and helped me with my new lounge. I can’t wait until it arrives!
Absolutely loved the customer service in this store , John was great !! So patient and friendly. Highly recommend. Beautiful range of top quality couches and outdoor furniture.
Great experience with finding the right couch for us, had an amazing service from both Johnny & Howard. Very informative and professional with explaining the differences between each product. Would highly recommend buying your furniture from these guys ????
Thanks Gary great customer service, Very attentive and professional ????
Great service especially Brendan who assisted us with a couple of issues with our new lounge would highly recommend to others
Lydia and Howard were great and very helpful
Sunny was great, not pushy but helpful and friendly. Good range of lounges to choose from. After looking at many furniture shops we found exactly what we were looking for straight away. Looking forward to receiving it. Thanks Sunny
My partner and I had a great experience purchasing a sofa at Lounge Life. Michael greeted us on entry and was extremely friendly and helpful. he provided us with the details we needed in the moment and then left us to ponder our purchase before he returned to answer any further questions we had. The friendliness and banter continued at the register whilst finalising our purchase with other staff also chiming in :-) An enjoyable experience.
Visited 3 times before settling on an amazing couch. Staff are lovely, friendly and very helpful. They understand the decision struggles.
Great friendly service, and a fantastic product range! Serg really helped us out. He’s got great technical knowledge and was able to do us an excellent deal. Highly recommended.
Georgia was very professional and her knowledge of furniture excellent. We looked at other furniture stores and bought this lounge because of the comfort and features of this suite.
Happy with the service. Serg has a very good customer service.
Serg is very helpful He took his time to explain about product.
Great service from Johnny helping us out with our purchase and great quality furniture
Love our new couch! Wade was very helpful in making the whole process so easy amongst a busy week of moving house.
Matthew was friendly, patient and knowledgeable. He took the time to listen to our requirements and worked with us to find the perfect new lounge for us.
Serg was very helpful and very knowledgeable about the lounges. He was able to guide us with what we wanted and found us the perfect lounge that suited both mine and my husbands needs. Would highly recommend.
Excellent range of products at a good price.
Nice lounges and good customer service.
Super customer service from Lounge Life team. We've been in the market for a sofa for our new home, and the Lounge Life team is one of the best sales teams we've come across. Ankur, in particular, was very helpful and knowledgeable. He went out of his way to customise the design and show us how it would actually look even rearranging sofas in the showroom to help us visualise it. Five stars for Ankur and the Lounge Life team. From Lasitha & Gihani
We visited the Taren Point showroom and were treated with outmost professionalism, had all questions answered, and information on the leather sofa we liked. All topped by best price. Thanks so much Serge for all your help, the whole experience was exceptional.
We had a great experience at Lounge Life. John and the team were knowledgeable, welcoming, and took the time to really help us without pressure to make a quick decision. We went back within the week to make our purchase and Matty was just as helpful. Lovely service and a great range available.
Amazing place for furniture, Lydia helped me and wife to understand the sofa and colours. Great customer service and best price I found in market. Delivery price, installation price all reasonable. Got a water bottle too. Amazing overall.
After checking out store via internet my wife and I called in today. Matt was very helpful and explained everything. We ended up buying a new modular in store. Great experience across the board
Lydia was very helpful in explaining details of all shortlisted lounges to assist us in making a decision.
Professional with obviously years of lounge sales experience. Showed and answered all our questions to find our solution for what we required - colour, styles, comfort and lounge technology. Thank you Lydia for all of your great help and friendliness, we are so looking forward to the arrival of our lounge ???? ????❤️❤️
We went into the showroom after viewing their sale online. We found a lounge in-store that wasn’t what we initially researched, but we’re feeling confident it will be perfect for us! Cindy, our sales assistant, was lovely and provided excellent, personable and professional service for an elevated yet welcoming customer experience. She assisted us deliberating for several hours to ensure we made the right choice. The showroom is beautiful, and the range is vast and design-focused.
Very good customer service and worth of products
Excellent personalised service from Serge
Super easy and very helpful.
Wade was very informative and had excellent product knowledge. He was patient, professional and genuinely helped us find the right lounge at a great price. The store manager was also welcoming and supportive. Fantastic customer service from start to finish - highly recommended.
Great showroom and knowledgeable friendly staff. Can’t wait to get my new lounge
Lydia was very friendly and helpful and the lounge I wanted was in stock. Highly recommend Lavita Furniture
We recently had the pleasure of dealing with Ankur at the Dandenong Showroom. He was great - very friendly and down to earth! He was very knowledgeable, professional, and patient despite me having a lot of questions to ask him. And the best part was he wasn’t pushy with regard to making the sale. He was there to help, but he also understood that purchasing a new leather lounge suite is a significant investment. He gave us the time we needed to make the right decision. We were tossing up between Nick Scali and Lounge Life, but because of Ankur’s service we decided that Lounge Life was the way to go. If you are looking to purchase new and high quality lounges, I highly recommend both Ankur and Lounge Life.
The staff here are fantastic. Nice selection of furniture products in the showroom. Definitely worth a visit.
I was very pleased with the service I received from Cindy at the Warrawong store. She was informative, helpful, patient and approachable As I have not received my lounge I cannot comment on delivery or the product.
We were given good space to view and select a lounge. No pressure. Good help from Wade. He provided information and advice at each step of the decision making process and the sale. A good experience. Thanks Wade!
Great service and Liz was unreal in helping us pick and buy the new lounge
James was very friendly and helpful without being pushy.
I ordered a new lounge from the Taren Point showroom, Serg was very knowledgeable and explained the differences between leather types and the construction quality of their lounges. He was a pleasure to deal with.
Very good
Excellent sales team that were knowledgeable & extremely helpful.
Great service from Serge Mikovic. He had a great knowledge of the product range and offered alternative choices for us to consider. A good price was also agreed on
Lydia knew exactly what to show us and we got a good deal. Can't wait to receive our new lounge suites.
Lydia at Lounge Life was fantastic to deal with. She was attentive, really listened to what I was looking for, and never made me feel pressured. She provided helpful guidance without trying to make the decision for me, which made the whole experience comfortable and enjoyable. I would happily recommend her.
Excellent customer service and sensational value.
We have an exceptional experience from start to finisg. SARAH CRAWFORD provided attentive, refined, and highly professional setvice, making our loungue purchase feel effirless and truly premium. Excellent customer service, highly recommeded.
We had a great experience throughout the process. Howard was friendly, approachable, and provided excellent advice and options to help us make the right decisions. Matthew also assisted us towards the end of the purchase and was fantastic to deal with. Overall, the service was professional, helpful, and made the whole experience smooth and enjoyable. We wouldn’t hesitate to recommend them to others.
Had a great day choosing a lounge. The whole experience was a joy,the staff were so helpful and service was very good. My wife and i chose the Lorenzo style,looking forward to getting delivery soon. THANKYOU IAN and SANDY FARRELLY.
Thanks Justin for your great service & excellent range of furniture. Our search for the perfect lounge suite is over!
Very nice and kind and was punctual with delivery!!
Great couch, great service, fair price. Thanks
Very wide selection of high quality lounges at a reasonable price.
Awesome work Tim. Pls continue the good work.
Great service great selections of lounges by far. Thank you to Mitchell & Kathy made our purchase so easy great team at lounge life great listeners and understanding our needs thank you so much.
Wow the service was amazing, Andrea was so helpful and nothing was too much trouble. So glad we found the shop be sure to check them out ????
My husband and myself would like to thank Brendan for looking after us and helping make our decision much easier. We are looking forward to taking our new lounges home. Many thanks Bill and Pat
Lydia was really helpful and knowledgeable staff member she helped us with choosing the right lounge and colour but the same time respecting the time and space we needed to make our decision.
Excellent service from My
Maya was most helpful and has great knowledge of the products and processes. Maya quickly got us an in store quote and took us through the Gardsman products and delivery process. I would recommend this company. Great showroom and friendly customer service.
Came in to look at some options for a new modular lounge setting for our family. They had the perfect model which was customisable to our needs. In store, we had a great experience with Cindy who was extremely helpful and showed us all the possible options to choose from, followed up with us when we had questions and needed more information and always kept us in the loop. Highly recommend the service here and we can’t wait to receive our new lounge setting!
Johnnys knowledge & customer service was excellent helping us to make an informed decision to purchase the lounge. .
Great design and material with excellent quality. Staff is very helpful, experienced and professional. Highly recommended.
Today I ordered the most beautiful leather modular sofa from Lounge Life. Comfortable, stylish and custom made for my space. Lounge life were also able to beat the quotes I had from two other major furniture retailers. Sales staff were knowledgeable, helpful and very attentive. Particularly Marina. Thank you. I’m very happy.
John from sales at the Mount Waverly store helped me place my order over the phone. He was very helpful and professional. Made ordering very easy. Looking forward to receiving my lounge when it is ready.
Amazing service. So helpful and friendly. Can’t wait to see the couch in my apartment
Friendly service and quality products.
I bought a two seater recliner lounge from Lounge Life, Aspley Qld on 2/6/26. Georgia assisted me with good knowledge and easy communication. There was no 'pushing' and I took my time to make a decision between two. I had shopped around and found Lounge Life had quality stock and a good price, although full delivery and assemble is on the high side - however it may be worth it if the freight company are careful. It is 10-12 weeks for delivery as I wanted leather instead of fabric, so I will do another review when it gets here. The in-store experience with Georgia was good.
Absolutely loved shopping here for our new leather lounge, Lydia was beautiful - so helpful and so funny! Will definitely be back, highly recommend to friends and family. ⭐️⭐️⭐️⭐️⭐️
We just visited as we were walking past and it looked interesting inside. Liz greeted us warmly to showroom and got us intrigued and excited with the all the possibilities and versatility of designs of indoor sofas that we are considering replacing our almost new lounge now. The durability of the stylish outdoor section was also phenomenal and when I have a backyard I know where I’m shopping!!! Fab joint!! Thanks Liz the kids loved it too
My is very friendly and offered very good customer service.
Lydia and Howard were very helpful and assisted us to find an awesome lounge. Thank you!
Highly recommend Lounge Life. The staff are friendly and welcoming, without being pushy. Lydia was lovely and helped us to pick the right sofa for our space.
The team is the best
Cindy was very helpful and professional from the moment we entered the store. from advice to quoting and sales also allowed us some swatches to home to check colours with new carpet .
Sunny was very professional, friendly,,patient & happy taking time with us, through the whole process of the sale.
Living Unlimited,Dandenong Showroom on of the best places for indoor and outdoor furniture.Staff very friendly and professional.I was served by My Tran and so happy with her service and support.Everyone was great and I bought a leather couch with out any problems.Very happy. Thank you so much
Excellent Customer service thank you Marina
We found Lydia to be amazing. Her knowledge of the product was thorough and her customer service approach was welcoming but not pushy. She gave us time to think and talk to ensure we were happy with our decision.
I purchased a leather lounge and I have to say, the experience was fantastic. The staff Tim and Khush was incredibly helpful throughout the entire process. It was clear that she had good knowledge about the product, and her patience and support is commendable. I’m really pleased with both the product and the level of customer service. Highly recommend!
Mathew helped us with information on the lounge suite we were looking at and answered all the questions we had. He was very pleasant and helpful.
Jonny, Howard and Marty are amazing, wonderful customer service from all of them! Would 100% recommend this store to anyone who’s ask’s, easy process and the couches are a great price and comfortable.
Matt was very helpful, efficient and knowledgeable. Terrific service all around. Thanks Matt!
So excited for our new couch! Wouldn’t have been able to pick one without Lydia’s help who was so lovely and very informative. Amazing customer service from everyone there who made myself and my family feel so welcome and comfortable ????
Nice customer service
We had been looking for a quality leather sofa lounge suite for some time and had travelled to Brisbane a few times to get quotes etc but were shocked at the prices quoted. Then by chance we spotted Lounge Life at Aspley on our way home and I recognised the name from my Facebook feed. We were impressed with the quality and range of suites. Georgia did us an amazing deal on the suite, delivery and warranty. Frankly this made our decision an easy one and we chose a very comfortable quality suite. Now we can't wait till it all arrives. Fantastic place and good people. Parking is undercover too. Brilliant ????
Excellent service from Lydia who really knows her products and gives advice without being pushy. Left is to view Aida’s but kept in touch with advice on the various products. With her help we chose a lovely leather modular sofa. Lydia is very personable and happy to engage with us. Many thanks.
We had a fantastic experience shopping at Lounge Life in Aspley The store is exceptionally clean, well-organized, and easy to navigate. Georgia was incredibly welcoming, knowledgeable, and helped me find exactly what I needed without being pushy. Great selection of products and smooth checkout. Highly recommend.
Ben and Val were excellent to deal with and their products are excellent as well. Thank you for a lovely sofa. Very happy Shirley and Michael
Went to many different couch stores. This place was the only one where the staff all approached straight away ready to help. Ended up getting a great price on a floor stock item. Thanks to the professionalism of Koshi!
Great customer service, love the energy, very professional both Justine and Michael .
Kam is very nice and helpful for making the decision for buying.
Good customer service by Lydia
Maria was wonderful and made purchasing a couch easy and seamless. Thank you for your help and the chat!
Very happy with the showroom experience. Every sales consultant-John, Michael, Justin were helpful and knowledgeable. Didn't feel any pressure to make a purchase. Especially Justin, was extremely friendly, explained and suggested throughout the selection process until we got the perfect Lounge that suits both of us need. Looking forward to receiving our "Harlow" the leather modular with 2 seats plus one chaise and one power recliner with power headset, which will be delivered in August.
Wow ! What an experience. Did not expect to walk in today with my husband and 2 young children to Taren Point showroom and receive not only my dream couch and outdoor set but the attention and support from Serg. Offered us so much guidance with knowledge around his products . My children were made to feel welcome and am so excited to have the new additions in our home ! Highly recommend!
Cindy was very pleasant in her dealing and provided excellent customer service. She had full product knowledge.
The staff @ Lounge Life Aspley, in particular Marina, made our experience one to remember. Her product knowledge and professionalism was second to none.
We dealt with Cindy for the sale of our Reclining arm chairs. Cindy is friendly professional and has excellent product knowledge. Setting a good customer relations atmosphere.. The store display was easy to navigate and had a very easy feel. We our looking forward to taking delivery of our purchase. Thankyou Joanne and Peter Rowley
We had a great experience at Lounge Life. Tim helped us a lot and provided us great service. Excellent service. Highly recommend!!
I was helped by My who was absolutely amazing and helped me decide what was the best for my situation and what type of sofa to get. She was very professional, kind and knowledgeable. Looking forward to get my new sofa, thanks My!
Great service, James was brilliant to deal with.
Johnny be good. Johnny was excellent. His professionalism and knowledge was AAA+. It’s pleasing to walk in to the store and to be greeted with such a welcoming approach. Would recommend to anyone. Thank you Johnny and staff.
Super Good service with Lydia
The products are a more unique design than the standard lounge offerings. Great quality product and service.
Good place for looking sofa
Had the most amazing experience dealing with Georgia today Very knowledgeable and made the process of purchasing today very easy. Great prices , products and service .
We had a great experience buying our new couch. Johnny was knowledgeable, friendly and not the least bit pushy. He was thorough and super accommodating of our indecision! Would highly recommend
Lydia has been really helpful, highly recommend her
Lydia was great in assisting us in choosing the best lounge.
⭐️⭐️⭐️⭐️⭐️
Excellent service from salesman / Manager Daniel from Auburn store. Excellent service & products to meet my needs, everything came specially packed & excellent quality. I strongly recommend to everyone. ????. Daniel is the best.
Mel at the warrawong store was an absolute legend. She took the time over 2 days to help me make the right choice, who knew a lounge had so much impact on how you fill a space, she understand all that i needed and went above and beyond to find the correct one. I had my heart set on what I needed and after we nutted it all out she gave me a curve ball that I never knew would work. But fell in love with. You have a fantastic staff member in Mel and I cant thank her enough for how she helped me bring joy into my living space
It was a pleasant experience to visit Salisbury showroom….. the collections are incredible …. Lydia looked after us very much like a family member which is really appreciated…. Lydia’s hospitality and the detailing of the products eased our selection process…… Thank you for all the wonderful staff…. We are so happy to have the sofa set, can’t wait to receive the product!!!
Ask for James. Super helpful, knowledgeable and not pushy at all. Quoted me up and even texted me a week later to say the sale was ending if I was still interested. Sold ????
Friendly helpful service
Would highly recommend Lounge Life @ Salisbury!… John was friendly, helpful and knowledgeable in all areas. Thank you for such an enjoyable shopping experience. We are excited to receive delivery of our lounge suites!
Justin has been very helpful in finding the right couch for us, gave us a reasonable deal. It’s been a pleasant experience at lounge life.
Adrian gave us much help when we visited the shop at MT Waverley. He’s professional and patient. We were very happy to find our lovely couch finally. Now we are waiting for delivery. Thanks Adrian.
My parents had sofas from lounge life in their home that the grandkids absolutely abused (jumping on it, spilling food) I was so impressed by the quality after 2 years of use. I decided to go ahead and purchase for our home and the quality has been exceptional, not to mention the outstanding pricing! We had no problem with warranty as well, some places give you a hard time honouring warranty but our experience went very smoothly with lounge life more than willing to rectify any issues promptly. I highly recommend this place.
Went to buy sofa second time because of variety, quality and customer service. Shohrat was very helpful and friendly. The price and quality is unmatched. Highly recommend.
Thank you for being patient with us and thank you for helping me choose my couch
We were looked after instore by Marina. She was extremely helpful in getting us the features and configuration of couch we were after. There are so many options which is great to work with your space. Looking forward to getting our new couch now!!
Our experience with John at Salisbury was a positive one. He spoke with the perfect mix of knowledge and ease, making the buying process as comfortable as the lounges we tried. Lounge Life was the first place we called in to, and it became apparent as the day wore on - visiting another 3 or 4 stores - that in comparison, John’s efficient, friendly manner was the benchmark, as was Lounge Life’s spacious showroom and selection.
James was very helpful with our lounge selection and options. Highly recommend for you to shop there for your next lounge experience.
We recently placed an order for the Lorenzo 3 seater Leather Modular Lounge A. With Chaise Lydia and John (Salisbury Store Qld ) provided us with helpful information regarding several sofa options . We are so looking forward for the delivery.
Lydia was very helpful in getting prices organised and giving details on the furniture. Our experience was a very pleasant one and we felt supported by Lydia in every way.
Amazing product really great staff. Shout out to Kerry for helping us with the products.
I have a really good experience with James at Auburn Lounge life. . He explained everything clearly and made the buying process easy without any pressure. Great customer service—highly recommend
Wonderful experience, didnt try to oversell. Listened to us and customized to our needs with complete clarity of what the product is and all the related service. Talk to Kaushik and Tim for good and honest help.
Sunny provided us with a highly professional experience by offering valuable advice and suggestions. We are pleased to have made a purchase from Lounge Life, Dandenong Frankston Road.
We were shone all possible combinations and allowed us to spend enough time to test and feel differences. Sales staff was very helpful and answered our questions adequately.
Fantastic experience buying our new lounge suite at Lounge Life Salisbury. Lydia and Howard helped us enormously with choosing what was best for our new home. Will definitely be back!
Joel was very calm and friendly. He was very honest and helpful.
Very happy with the service we experienced at Lounge Life today, Lydia, John & Howard were so helpful and knowledgeable . Can’t wait to we get our new lounge !!!
We purchased a lounge suite from Lounge Life in Salisbury and were delighted with the service provided by Lydia. She thoughtfully answered all our questions and provided us with several other options which helped us in making a decision. We made our purchase on our first visit and found the process to be seamless. We would recommend Lounge Life to anyone who is looking to purchase a leather lounge.
Great service they could not be more helpful especially Brendon
Great service
We purchased the Abbotsford leather 2.5 seater couch from Matthew Robertson, and man can I say ... What an awesome sales guy! Not only did he listen to what our needs where, but he also knew his products extremely well. He's such an amazing sales person, one of the rare kind. I'd definitely pay him a visit again when we need more furniture!
Great experience visiting the showroom today, Liz was very welcoming and attentive to our needs and we can't wait to get our new sofa delivered
Fantastic customer service from John and the team. Great product knowledge and variety of couches.
James was very helpful and patient and not at all pushy. If he'd been too pushy we would not have bought it He seemed to have it just at the right amount. Knowledgeable and keen to help.
We purchased a lounge today and highly recommend Josh he was very knowledgeable and asked all the right questions to find out what we wanted also followed up with phone and email as he had said he would.Overall we had a lovely experience and will definitely purchase here again. Loved the quality and how modern the products are.
Highly impressed with the customer service team, Lydia and Johnny,they showed I and my wife the different lounges with detailed information regarding each one. The lounges in this store are amazing,having any of them is really worth the money. 'Seeing is believing' guys! Stop by and see for yourself.
Life Lounge has a beautiful selection of sofas. The staff were knowledgeable and helped me find the perfect piece for my space.
Serg was very knowledgeable and pleasant to deal with.
Great customer service from James at Auburn
The consulting and overall buying experience was very professional. The two showroom consultants: Michael and John took a lot of time to help me make the correct purchasing decision!
Big thanks to Maurice very helpful and knowledgeable in he’s lounges was very informative and helped us pick some good lounges and good pricing with the sale 10/10 service thanks
John’s service was excellent, explained everything in detail, left us alone to make our decision, very helpful and professional, overall positive experience
Heidi at your Oxley is an absolute legend. So helpful & made my whole experience purchasing bedroom furniture easy. Lucky she came out of retirement for a for days a week. She is an asset to your team. Thank you ????
We have been looking for a new lounge for quite some time and have found Lounge Life at Salisbury to be fabulous. We have just purchased the leather Lorenzo Modular lounge with Ottoman. Lydia from Lavita Lounge Life was so knowledgeable and such a pleasure to work with. Can not wait for our new lounge to come.
Lydia did a fantastic job of helping us customize our dream couch. She was so knowledgeable and patient throughout the entire process!
Tim is a wealth of knowledge in the furniture industry and provided great guidance when selecting our lounge. Great experience at Lounge Life!
Found exactly what I was looking for. Great customer service. Thanks Cindy for helping me with the perfect couch.
Matty was brilliant to deal with (Aspley store). Appreciate his efforts.
The lady serving me was very helpful and pleasant thank you
Came in today and bought a lounge from Lydia, with help from Howard and Johnny. Amazing service and very informative staff. Would highly recommend.
Great lounges and customer service, thanks Howard and Lydia
Big fan of Sunny's service at Lounge Life. Was informative, knowledgeable on the products they sell, but at the same time wasn't too pushy in selling products or upselling. All in all, I think the couches are great value at Lounge Life.
Manager and staff very helpful, knowledgeable and friendly. Worked with us to meet and find out exact needs for our new couch. Would highly recommend!
Can not fault the service from these gentleman, travelled from Rocky to look at lounges and the quality of the lounges and their assistance made the difference .
Lydia from Salisbury branch is extremely helpful!
Kathy was extremely helpful & knowledgable. All the staff that we have encountered on our visits to the store have been pleasant & helpful.
Excellent furniture and service. Liz was knowledgeable, attentive and a pleasure to deal with.
Lydia was amazing. Gave us a great price. Very happy.
We had a great experience at Lounge Life in Dandenong! Khush provided exceptional service. she was friendly, knowledgeable, and took the time to answer all our questions. She helped us choose the perfect couch based on our home measurements, guided us in selecting the right colour, and walked us through the entire process with ease. Highly recommend asking for Khush when you visit she really makes the whole experience smooth and enjoyable!
Ms Shohrat was very professional and friendly, with great knowledge of the different products. We were very happy with her service and attitude.
Have just bought our new sofa at LoungeLife! Loved the showroom, loved the product, it was particularly great because you can pretty much customise your product to exactly how you want it. We had Gary help with the whole process and he is amazing! He helped us find the right product we wanted and couldn’t be happier. Will be going back for our outdoor furniture ???? thanks Gary!
Lydia—great sale consultant.
Great service, very helpful staff members Khush and Tim.
Khush was a fantastic sales person. Has helped us though a wonderful couch. Talked to us about options and product care. Even got us a little discount. High recommended her to help you buy a couch. 10/10 will be buying future furniture from here again.
Dropped in just to see various options for lounges with a potential to purchase. We were warmly greeted and our 4yr old quickly set up with a distraction by Lydia who gave us a quick run down of sales and options and left us to browse. I agree with another reviewer in that she knew when to assist and when to step away so my partner and I could privately discuss. We ended up going with the 'Karina' style chaise with the Guardsman protection after a short but very effective demonstration. Very happy with our end choice and with Lydia's assistance and guidance - Thank you!
Lydia was very friendly and super helpful right from the start. She showed me the options that were available in the style of lounge I liked and picked up very quickly what my style was. After showing me what was available she gave me space to look around and try each of the lounges out. She didn't rush me. After I chose the lounge I liked she worked very hard and spoke with Howard and they gave me a very good deal. I am so grateful for the good price they gave me and would highly recommend visiting the Salisbury store in Brisbane to choose your next lounge. Thanks Lydia!
Today we purchased a lounge at Lounge Life Warrawong and Kathy was so helpful and patient showed us many options and made our decision easy. Would highly recommend this store and staff.
We have been in and out of this store for over a year before we decided to commit to the cinema lounge due to its unique design. Each time we have been greeted without any pressure to purchase and always with a smile and a laugh …… would highly recommend just in service alone, never mind their quality products.
Lydia was very nice and helpful with what I needed. I recommend this shop is anyone want some nice furniture.
Lydia was great in helping me as a tall man into the most comfortable couch that will be just right
Cindy and the team at warrawong made our new lounge purchase easy! - they were extremely helpful And the whole experience was easy from start to finish!
Excellent service with highest quality products.
Great customer service by Talia. Beautiful selection of lounges.
Great service from the team ????
We had such a wonderful experience with the store in Dandenong. Khush was extremely helpful, well knowledgeable and supportive in every single step of making decisions about different styles, leather selection and color options. We received all items we ordered and delivery team was exceptional to carefully delivered the lounges. We thank you for offering such an amazing customer service and support to handle this process. Thank you Team.❤️
Second time purchasing from Lounge Living and again very happy with their service and range. Very friendly staff just ‚gently‘ assisting but certainly not pushing. Leaving the showroom happy and excited with our purchase. Thank you to the lovely staff of this Alexandria showroom????????
Really good same day delivery service. Super helpful!
Great service and products
Lydia and Howard is very good in customer service…
Lydia and Matt at Salisbury Lounge Life were exceptional. Friendly, knowledgeable, and genuinely helpful without being pushy. They made the whole experience smooth and enjoyable. Highly recommend their service.
Lydia was great, she knew exactly when to give me and my wife time to talk in private, she explained all options in a clear way. It was nice to deal with her as she was not pushing us. She also understood what we were looking for.
My husband and I were very happy with Lydia today and because she was so helpful we purchased a couch. She was very professional and made the process seamless. Thankyou Lydia.
Blew Harvey Norman out of the water on price, quality and service. Also 10yr structural guarantee and 3 years on the leather 10/10. Very professional.
I am extremely pleased with the customer service. We met Shohrat at the showroom and she was excellent in providing us with answers to our queries. Her approach was consultative and not pushy at all. I would highly recommend Lounge Life to everyone.
Friendly team, easy purchase and great delivery timing. Definitely recommend them if you are after a good product and reasonable price Thank you, Nic for your excellent service
Josh was great and went out of his way to meet our requirements. Great experience and highly recommend.
Lounge life really looked after us, Elizabeth was sensational, she took us through all the various lounge options, provided detailed measurements & really big leather samples to take home & get an idea of the look. After many decision changes, Elizabeth helped us get the lounges we wanted at a great price. Elizabeth really looked after us, gave us time to work out the best configuration without hassling us, then sorted out the best deal once we knew what we wanted. Would thoroughly recommend Lounge Life for good quality service at an excellent price. Thanks, Liz, looking forward to them arriving.
Khush provides us the detailed information about the sofa in a very professional and polite manner.
Kathy was very patient, showed us around to every single lounge and explained everything in full detail. Never made my silly questions feel silly, very happy with our lounge purchase would recommend 100%
Great service by Serg. Easy , clear and so helpful. Highly recommended
Serg was really helpful. He listened to our needs, worked with us to get the best option and explained things clearly.
Great no pressure sales approach from Josh. Knowledgeable about the products all in all a very easy and friendly experience
Friendly, solving problems professionally and speedy
Amazing products and customer service would recommend coming here !
We just purchased our new lounge from Lounge life warrawong and Cindy was wonderful to deal with , she was knowledgeable about the product and very helpful with advice with what would suit our needs Thankyou Cindy
Khush was extremely friendly, she knew her measurements and very helpful in many ways.
The collection and price is very good????
Kushi was wonderful to deal with great product knowledge and exceptional customer service. We were very happy to buy immediately.
Very helpful advice from staff. Beautiful furniture and easy parking.
Wade was extremely helpful throughout the process of finding & buying our beautiful new lounge. We can’t wait for it to arrive.
Had an amazing experience here! Everyone was super friendly and was able to pick out a sofa which I absolutely loved! Thank you to the team!
Omg Danny was amazing and so helpful and great a knowing the products as the manager of the stores are so wonderful helping our father in law and Danny explained everything to springs and leather. It was amazing. To explain each martial where it comes from and how it's made. Sooo amazing with colours and fabrics unbelievable. I would recommend him amazing easy to talk to and get along with. All the staff here are so helpful and you can have a laugh with them all...... This store is one of the best... Thanks for having us and getting the best lounge for a fantastic price...
Great service from Matt, he was very knowlgeable and really helpful when we were undecided. He found us the perfect solution from our description of what style we preferred and available space. Great prices and quality lounges. Can't wait for delivery! Highly recommend Lounge Life Salisbury, see Matt.
Wade & Georgia were brilliant! Offered excellent service going over and above. The sofas we looked at are beautiful. We love the Dover recliner! So comfortable!
Wade was very helpful in helping us choose our new lounge suite, and we're very happy with the quality and comfort.
I purchased a leather lounge and I have to say, the experience was fantastic. The staff Khush was incredibly helpful throughout the entire process. It was clear that she had good knowledge about the product, and her patience and support is commendable. I’m really pleased with both the product and the level of customer service. Highly recommend!
Lydia is very professional and friendly at the same time.loved the way she explained everything to me.
Joel gave us excellent service and great advise in choosing the right lounge for us
Excellent costumer service. Thank you Lydia for my awesome experience in Salisbury store. You are amazing in your job. Very approachable and knowledgeable ????
We originally came in just to look at the showroom, but thanks to our Lounge Life sales advisor Lydia, we walked out having purchased a sofa that we’re extremely happy with. She was very accommodating, patient, and answered all of our questions thoroughly. She made the whole experience easy and comfortable, and we never felt pressured. We truly appreciate her help!
Great service by Tim. Highly recommend Lounge life.
I had best experience today shopping for my new lounge. Serg was amazing, his service and expertise was outstanding! We went through all options till I found the couch I loved. Would recommend everyone to come see him!
Have just ordered the Broadway 2 seater recliner in Vintage Saddle and do not expect to receive it for a couple of months ... But what I can tell you is that the customer service I received was fantastic. Kathy at Warrawong answered all my questions, applied no pressure, helped me decide what would work best in my space and was nothing but helpful and courteous. Thank you Kathy. Now I can't wait to get my recliner!!
Well knowledgeable sales person
Absolutely amazing experience! The sales reps were fantastic—super friendly, very funny, and incredibly informative without ever being pushy. They took their time, answered all my questions, and were extremely patient throughout the whole process. Customer service was top-tier from start to finish. You can tell they genuinely care about their customers. Highly recommend this company to anyone looking for a great experience!
I recently bought a bed from this store and had a great experience from start to finish. The staff were friendly, patient, and really helpful in guiding me to the right choice without any pressure. The quality of the bed is excellent, very comfortable, and exactly what I was looking for. Delivery was smooth and on time, and the whole process felt easy and professional. Highly recommend this place to anyone looking for a good quality bed and great customer service!
Great service Good quality couches Resonable prices
Really great experience with Wade Farnham at the Aspley store shopping for a replacement lounge. We had very specific needs 4 seater etc , and he was able to assist after following up with the manufacturer.
We had a great experience at Lounge Life Salisbury. They have an amazing range of lounges with many different colour options. Matthew was super helpful and patient while we took our time to make a decision on a new lounge. Definitely recommend!
Great showroom and ver knowledgeable staff. Mathew was very helpful and went the extra mile to help with our decision making. Highly recommend
Cindy is a very helpful staff member. I had been messaging for assistance before heading into the showroom and specifically asked for her when I arrived. She was very knowledgeable and helped me with my new lounge. I can’t wait until it arrives!
Absolutely loved the customer service in this store , John was great !! So patient and friendly. Highly recommend. Beautiful range of top quality couches and outdoor furniture.
Great experience with finding the right couch for us, had an amazing service from both Johnny & Howard. Very informative and professional with explaining the differences between each product. Would highly recommend buying your furniture from these guys ????
Thanks Gary great customer service, Very attentive and professional ????
Great service especially Brendan who assisted us with a couple of issues with our new lounge would highly recommend to others
Lydia and Howard were great and very helpful
Sunny was great, not pushy but helpful and friendly. Good range of lounges to choose from. After looking at many furniture shops we found exactly what we were looking for straight away. Looking forward to receiving it. Thanks Sunny
My partner and I had a great experience purchasing a sofa at Lounge Life. Michael greeted us on entry and was extremely friendly and helpful. he provided us with the details we needed in the moment and then left us to ponder our purchase before he returned to answer any further questions we had. The friendliness and banter continued at the register whilst finalising our purchase with other staff also chiming in :-) An enjoyable experience.
Visited 3 times before settling on an amazing couch. Staff are lovely, friendly and very helpful. They understand the decision struggles.
Great friendly service, and a fantastic product range! Serg really helped us out. He’s got great technical knowledge and was able to do us an excellent deal. Highly recommended.
Georgia was very professional and her knowledge of furniture excellent. We looked at other furniture stores and bought this lounge because of the comfort and features of this suite.
Happy with the service. Serg has a very good customer service.
Serg is very helpful He took his time to explain about product.
Great service from Johnny helping us out with our purchase and great quality furniture
Love our new couch! Wade was very helpful in making the whole process so easy amongst a busy week of moving house.
Matthew was friendly, patient and knowledgeable. He took the time to listen to our requirements and worked with us to find the perfect new lounge for us.
Serg was very helpful and very knowledgeable about the lounges. He was able to guide us with what we wanted and found us the perfect lounge that suited both mine and my husbands needs. Would highly recommend.
Excellent range of products at a good price.
Nice lounges and good customer service.
Super customer service from Lounge Life team. We've been in the market for a sofa for our new home, and the Lounge Life team is one of the best sales teams we've come across. Ankur, in particular, was very helpful and knowledgeable. He went out of his way to customise the design and show us how it would actually look even rearranging sofas in the showroom to help us visualise it. Five stars for Ankur and the Lounge Life team. From Lasitha & Gihani
We visited the Taren Point showroom and were treated with outmost professionalism, had all questions answered, and information on the leather sofa we liked. All topped by best price. Thanks so much Serge for all your help, the whole experience was exceptional.
We had a great experience at Lounge Life. John and the team were knowledgeable, welcoming, and took the time to really help us without pressure to make a quick decision. We went back within the week to make our purchase and Matty was just as helpful. Lovely service and a great range available.
Amazing place for furniture, Lydia helped me and wife to understand the sofa and colours. Great customer service and best price I found in market. Delivery price, installation price all reasonable. Got a water bottle too. Amazing overall.
After checking out store via internet my wife and I called in today. Matt was very helpful and explained everything. We ended up buying a new modular in store. Great experience across the board
Lydia was very helpful in explaining details of all shortlisted lounges to assist us in making a decision.
Professional with obviously years of lounge sales experience. Showed and answered all our questions to find our solution for what we required - colour, styles, comfort and lounge technology. Thank you Lydia for all of your great help and friendliness, we are so looking forward to the arrival of our lounge ???? ????❤️❤️
We went into the showroom after viewing their sale online. We found a lounge in-store that wasn’t what we initially researched, but we’re feeling confident it will be perfect for us! Cindy, our sales assistant, was lovely and provided excellent, personable and professional service for an elevated yet welcoming customer experience. She assisted us deliberating for several hours to ensure we made the right choice. The showroom is beautiful, and the range is vast and design-focused.
Very good customer service and worth of products
Excellent personalised service from Serge
Super easy and very helpful.
Wade was very informative and had excellent product knowledge. He was patient, professional and genuinely helped us find the right lounge at a great price. The store manager was also welcoming and supportive. Fantastic customer service from start to finish - highly recommended.
Great showroom and knowledgeable friendly staff. Can’t wait to get my new lounge
Lydia was very friendly and helpful and the lounge I wanted was in stock. Highly recommend Lavita Furniture
We recently had the pleasure of dealing with Ankur at the Dandenong Showroom. He was great - very friendly and down to earth! He was very knowledgeable, professional, and patient despite me having a lot of questions to ask him. And the best part was he wasn’t pushy with regard to making the sale. He was there to help, but he also understood that purchasing a new leather lounge suite is a significant investment. He gave us the time we needed to make the right decision. We were tossing up between Nick Scali and Lounge Life, but because of Ankur’s service we decided that Lounge Life was the way to go. If you are looking to purchase new and high quality lounges, I highly recommend both Ankur and Lounge Life.
The staff here are fantastic. Nice selection of furniture products in the showroom. Definitely worth a visit.
I was very pleased with the service I received from Cindy at the Warrawong store. She was informative, helpful, patient and approachable As I have not received my lounge I cannot comment on delivery or the product.
We were given good space to view and select a lounge. No pressure. Good help from Wade. He provided information and advice at each step of the decision making process and the sale. A good experience. Thanks Wade!
Great service and Liz was unreal in helping us pick and buy the new lounge
James was very friendly and helpful without being pushy.
I ordered a new lounge from the Taren Point showroom, Serg was very knowledgeable and explained the differences between leather types and the construction quality of their lounges. He was a pleasure to deal with.
Very good
Excellent sales team that were knowledgeable & extremely helpful.
Great service from Serge Mikovic. He had a great knowledge of the product range and offered alternative choices for us to consider. A good price was also agreed on
Lydia knew exactly what to show us and we got a good deal. Can't wait to receive our new lounge suites.
Lydia at Lounge Life was fantastic to deal with. She was attentive, really listened to what I was looking for, and never made me feel pressured. She provided helpful guidance without trying to make the decision for me, which made the whole experience comfortable and enjoyable. I would happily recommend her.
Excellent customer service and sensational value.
We have an exceptional experience from start to finisg. SARAH CRAWFORD provided attentive, refined, and highly professional setvice, making our loungue purchase feel effirless and truly premium. Excellent customer service, highly recommeded.

























